ISC301 - FPT Final P2

a

QN=199 Today, many business experts agree with each of the following EXCEPT:
a. Supply chain integration has reduced the intensity of competition in most industries.
b. The insightful way to view contemporary business is that competition exists between or among supply chains rather then individual companies.
c. Supply chains from the suppliers' suppliers to the customers' customers should be jointly planned and designed for overall optimality by all of the supply chain partners.
d. The supply chain needs to be operationally integrated so that inventory activities link seamlessly to manufacturing activities.

b

QN=200 When planning, designing and implementing integrated supply chain operations, management requires a holistic focus that takes account all of the following primary factors EXCEPT:
a. strategy, structure, and people.
b. location and revenues.
c. IT and business processes.
d. culture, including performance measurement, monitoring, and incentives.

a

QN=201 Software that helps integrate different types of information systems among collaborating companies is called:
a. middleware.
b. browser technology.
c. collaborative software.
d. extranet technology.

a

QN=202 Collaborative workflow applications:
a. address project-oriented and collaborative processes.
b. address mission-critical, transaction-oriented, high volume processes.
c. are business process automation tools that place system controls in the hands of users.
d. have predefined workflows, but can be redefined quickly when needed.

b

QN=203 Software applications that address project management concerns are examples of:
a. portal applications.
b. collaborations workflow applications.
c. production workflow applications.
d. administrative workflow applications.

c

QN=204 The steps required to approve an expense report is an example of:
a. production workflow applications
b. collaborative workflow applications
c. administrative workflow applications
d. portal applications

a

QN=205 When large suppliers or buyers are involved, a workflow system:
a. is needed for both the collaborative efforts and for supply chain and production improvements.
b. is needed for collaborative efforts only.
c. may be helpful for supply chain improvements.
d. will fail because of system incompatibilities

b

QN=206 Corporations are moving their phone systems to to cut costs and boost
efficiency
a. video kiosks
b. VoIP
c. GDSS
d. RTC

d

QN=207 The primary benefits of workflow management systems include all of the following EXCEPT:
a. cycle time reduction.
b. less management intervention.
c. fewer chances for delay or misplaced work.
d. increased data security.

a

QN=208 When large suppliers or buyers are involved, a workflow system:
a. is needed for both the collaborative efforts and for supply chain and production improvements.
b. is needed for collaborative efforts only.
c. may be helpful for supply chain improvements.
d. will fail because of system incompatibilities.

a

QN=209 means that the communication and collaboration are done in real
time.
a. Synchronous
b. Asynchronous
c. Bi-synchronous
d. Multi-Synchronous

d

QN=210 Group ware is appropriate in all of the following situations EXCEPT:
a. for networked environments
b. for groups to share idea and opinions
c. for people in the same room
d. for people working on different tasks or projects

d

QN=211 The purpose of CPFR is to:
a. minimize quality problems in supplies
b. eliminate intermediaries
c. optimize the flow of materials along the supply chain

d. ensure that members of the supply chain will have the right amount of raw
materials and finished good when they need them

a

QN=212 All of the following are types of communication and collaboration done in real time EXCEPT:
a. blogging
b. webinars
c. instant messaging
d. VoIP

a

QN=213 The growth in electronic meeting systems has been driven by all of the following EXCEPT:
a. Shorter cycle times.
b. Improvements in supporting technology.
c. Reductions in the price of the technology.
d. Acceptance of virtual meetings as a respected way of doing business.

d

QN=214 All of the following apply to instant video EXCEPT:
a. It evolved from the spread of instant messaging and Internet telephony.
b. The idea is for a kind of video chat room that allows users to chat in real time and see the person(s) they are communicating with.
c. It is the natural result of wanting to link people via both voice and audio.
d. The highest quality approach is to add video cameras to the participants' computers.

a

QN=215 All of the following are examples of e-government EXCEPT:
a. a company sells army and navy surplus supplies at auction over the Internet.
b. a contractor submits an application for a building permit using a city hall Web site.
c. an unemployed worker consults a Web site operated by the state employment department to learn about job openings in his city.
d. a state purchasing officer places an online order for office supplies from an e-catalog sent to her by a national office supply store.

d

QN=216 The exclusively online publication of Stephen King's e-book Riding the Bullet in March 2000
a. produced very few sales
b. was an unqualified success and established electronic publishing as a legitimate competitor for traditional publishers
c. was a failure because the cost of the book was too high
d. as disrupted by hackers who breached security, then distributed free copies of the book

c

QN=217 The tasks if KM include each of the following EXCEPT:
a. creating knowledge repositories where knowledge can be stored and retrieved easily
b. enhancing a knowledge environment in order to conduct more effective knowledge creation, transfer, and use
c. restricting knowledge access to prevent its transfer between individuals

a

QN=218 Risks in corporate blogging include all of the following EXCEPT:
a. the risk of disciplinary action against abusive bloggers
b. the risk making statements that are or could be construed as libel or defamation
c. the risk of lawsuits
d. the risk of revealing trade secrets

b

QN=219 An example of G2C is:
a. an employee at the Chamber of Commerce gets local demographic data from a U.S. Census site.
b. a driver applies for and pays for the renewal of his auto tag online.
c. a road contractor uses the Internet to submit a closed bid on a paving contract.
d. a regional hospital conducts an online reverse auction for cleaning supplies.

c

QN=220 are a popular online publishing technology for creating a Web page that
can be edited by anyone with a standard Web browser.
a. Blogs
b. Point-casts
c. Wikis
d. P2P

d

QN=221 A type of e-book referred to as the is a truly multimedia, online-only
book that has hyperlinks, three-dimensional text and display, graphics, audio, and video. It supports non linear exploration of topics
a. download
b. online reference book model
c. interactive, build-your-own decision book
d. rubics-cube hyperlink book

c

QN=222 Chaplin reports quarterly sales revenue from his business to city hall over the Internet. He pays his local business tax with a credit card. This is an example of:
a. e-government
b. G2C e-commerce
c. G2B e-commerce
d. e-Procurement

c

QN=223 A podcast is distinguished from other digital audio formats by:
a. its lack of proprietary content
b. its use of unpaid subscriptions
c. its ability to be downloaded automatically, using software capable of reading feed formats such as RSS
d. the iPod hardware required to hear it

d

QN=224 A government agency uses an online reverse auction to satisfy the tendering system requirements specified by law. This is an example of:
a. e-government
b. G2C e-commerce
c. G2B e-commerce
d. e-Procurement

a

QN=225 Government-to-employee applications can lead to significant efficiency improvements for all of the reasons EXCEPT:
a. Most government employees use handheld digital devices.
b. Governments employ large numbers of people that need to be paid and trained.
c. Employees of federal and state governments often work in a variety of geographic locations.
d. Many military employees are stationed in remote locations that are best served via the Internet

a

QN=226 Which of the following is an example of edutainment?
a. an online game that uses colorful characters to teach young children about
numbers
b. an online science fiction game whose object is to blast as many aliens as possible in a 60 second round
c. a community college providing an online college course on digital media
d. two or more student sharing music over the Internet

c

QN=227 One of the most important issues in implementing e-government is:
a. designing feature-rich Web sites.
b. the use of encryption and digital signatures.
c. its adoption and usage by citizens.
d. providing for secure payments.

a

QN=228 All of the following are advantages of e-learning EXCEPT:
a. college professors are anxious to develop new online courses.
b. knowledge retention is higher.
c. learning time is reduced.
d. it costs less to deliver education online than in a traditional classroom.

b

QN=229 All of the following are problems in implementing e-Government EXCEPT:
a. it is difficult to protect personal data collected through an e-Government site
b. the technology needed to implement stage 6 of the Deloitte transformation process does not exist yet
c. businesses have been more receptive to G2B than individuals to G2C
d. transformation is typically very slow

b

QN=230 All of the following are potential drawbacks of e-learning EXCEPT:
a. instructors must be retrained.
b. knowledge retention is lower than in traditional classrooms.
c. assessment issues remain to be resolved.
d. protecting the intellectual property of content developers.

d

QN=231 Most universities use e-learning:
a. exclusively in reaching students who couldn't otherwise attend classes.
b. only when forced by administrators to use it as a way to recruit distant students or reduce costs.
c. as a total replacement for traditional classrooms.
d. as a supplementary channel to traditional classrooms.

a

QN=232 Knowledge is of limited value if:
a. it is not shared
b. company databases are not accessible to decision makers
c. companies protect it to maintain competitive advantage
d. users contribute their own specialized content

b

QN=233 Knowledge generated in e-business contributes to the enhancement of three core operating process, which include all of the following EXCEPT:
a. supply chain management
b. project management
c. product development management
d. customer relationship management

d

QN=234 The business forces that are driving the transition from traditional education to online learning are all of the following EXCEPT:
a. technological change.
b. competition and cost pressures.
c. network connectivity.
d. limited supply of faculty with specialized expertise.

a

QN=235 One of the facilitators of e-learning is technology such as wikipedia.org.
a. Web 2.0
b. Blackboard
c. WebCT
d. Macromedia

c

QN=236 More and more people are willing to pay for digital music, as shown by the success of .
a. a. Napster
b. b. Kazaa
c. c. Apple's iTunes
d. d. P2P

a

QN=237 is the electronic delivery of newspapers, magazines, books, videos,
music, and other digitizable information over the Internet.
a. Online publishing
b. Blogging
c. Webinar
d. Social networking

b

QN=238 is commonly used to broadcast public lectures and e-seminars, promote
the work of new or unknown musicians, and broadcast international entertainment activities.
a. Podcasting
b. Webcasting
c. File sharing
d. Dynamic publishing

b

QN=239 The primary advantage that e-books offer publishers is:
a. the ability to reach many readers.
b. lower production, marketing, and delivery costs.
c. the ease of customizing textbooks and trade books.
d. the ease of updating books in real-time.

c

QN=240 Which of the following statements about blogs is not true?
a. A blog is a personal Web site, open to the public, in which the owner expresses his or her feelings or opinions.
b. Blogs became very popular after the September 11, 2001 terrorist attacks when people were looking for as many sources of information as possible and for personal connections to the tragedy.
c. Blogs are limited to one-way communication.
d. The most common types of blogs are professional blogs.

a

QN=241 A major purpose of an organizational knowledge base is to support and allow .
a. knowledge sharing
b. e-learning
c. responsible blogging
d. organizational capital

a

QN=242 involves using various computer-based tools and techniques to
analyze transaction data and generate new ideas.
a. Knowledge creation
b. Knowledge capture
c. Knowledge classification
d. Knowledge management

a

QN=243 Customer-to-customer (C2C) e-commerce is conducted in various ways on the Internet, but the best-known C2C activities are:
a. C2C auctions
b. Classified ads
c. Personal services
d. C2C exchanges

c

QN=244 P2P systems have all of the following key characteristics EXCEPT:
a. They provide for real-time access to other users through techniques such as instant messaging and multichannel collaboration applications.
b. The users' computers can act as both clients and servers.
c. The overall system is well integrated, but lacks tools for easy creation of content or for adding functionalities.
d. They support cross-networking protocols such as SOAP or XML-RPC, which enables a program on one computer to execute a program on a server computer.

c

QN=245 M-commerce transactions and activities require and
.
a. wired networks; access points

b. cell phones; portable computers
c. hardware and software infrastructures; infrastructure support
d. smartphones; switches

a

QN=246 Infrastructures that support the wireless connection are:
a. network access points, mobile communications server switches, and cellular transmitters and receivers.
b. WAP gateways, GPS locators, and GPS satellites.
c. PDAs, smartphones, and portable computers.
d. web servers, mobile devices, and microbrowsers.

b

QN=247 Components of a wireless infrastructure that support delivery of services over a wireless connection are:
a. network access points, mobile communications server switches, cellular transmitters, and receivers.
b. WAP gateways, GPS locators, and GPS satellites.
c. PDAs, smartphones, and portable computers.
d. web servers, mobile devices, and microbrowsers.

d

QN=248 Characteristics of mobile devices that create special requirements that hardware and software designers need to anticipate when designing mobile computing systems include all of the following EXCEPT:
a. small screens
b. reduced memory
c. restricted input capabilities
d. broad bandwidth

c

QN=249 The exchange of updated information with other computing devices is called:
a. docking
b. data transferring
c. synchronization
d. marking

a

A suite of network protocols designed to enable different kinds of wireless devices is called:
a. Wireless Application Protocol.
b. a mobile operating system.
c. a mobile application user interface.
d. wireless middleware.

c

QN=251 The application logic in a handheld PDA, smart phone, Palm or Wintel notebook is called:
a. Wireless Application Protocol.
b. a mobile operating system.
c. a mobile application user interface.
d. wireless middleware.

b

QN=252 enables the determination of the location of an enabled device.
a. PDA
b. GPS
c. SMS
d. WAP

c

QN=253 Rick sends a message from a delayed flight to his friend on her cell phone that he will be arriving late. The service that allows the sending and receiving of such short text messages on mobile phones is called:
a. TMG
b. MSG
c. SMS
d. LOL

c

QN=254 Micropayments are electronic payments:
a. from a mobile device.
b. that are less than $1.00.
c. that are less than $10.00.
d. that are less than $100.00.

a

QN=255 Infrastructures that sua. pport the wireless connection are:
a. a. network access points, mobile communications server switches, and cellular transmitters and receivers.
b. b. WAP gateways, GPS locators, and GPS satellites.
c. c. PDAs, smartphones, and portable computers.
d. d. web servers, mobile devices, and microbrowsers.

a

QN=256 The IEEE standard offers bandwidth transfer rates of 200 to 540 Mbps,
which makes it impractical because it exceeds the limits of most broadband connections used by homes and small businesses
a. 802.11n
b. 802.1 1b
c. 802.16
d. 802.11

d

QN=257 Most WLANs run on a telecommunications standard known as , which
is more commonly called .
a. WLAN; hotspot
b. IEEE 802.16; WiMax
c. IEEE 802.11; Bluetooth
d. IEEE 802.11; Wi-Fi

a

QN=258 ...is suitable for mobile users who need to make very short-range device
to-device wireless connections within a small space, such as a single room, and most commonly with Bluetooth.
a. personal area network
b. local area network
c. wireless area network
d. Wi-Fi area network

a

QN=259 All of the following about wireless wide area networks (WWAN) are true EXCEPT:
a. The single WWAN network standard insures compatibility of handsets within and between countries.
b. Most WWANs are cellular phone networks.
c. At the center of each cell is a base station transceiver or cell tower that is used to send and receive signals to and from mobile devices operating within the cell.
d. When a device is turned on, a SIM card inside the device identifies itself to the WWAN.

b

QN=260 The major attributes that enable development of new applications that are possible only in a mobile environment include all of the following EXCEPT:
a. Ubiquity
b. Security
c. Localization
d. Personalization

c

QN=261 As in e-commerce, m-commerce B2C applications are concentrated in each of the following areas EXCEPT:
a. a. retail shopping for products and services
b. b. targeted advertising
c. c. telecommunications
d. d. providing content for a fee through mobile portals

c

QN=262 Mobile access supports the two functions of sales force mobilization and field service, which extends the reach of to both employees and business partners on a 24/7 basis to any place where recipients are located.
a. supply chain management
b. inventory management
c. customer relationship management

c

QN=263 One way to share information with supply chain partners is wireless , which is the science of measuring physical phenomena such as temperature, volume, or an on/off condition at a remote point and transmitting the value to a distant recorder or observer.
a. RFID
b. mobilization
c. telemetry
d. osmosis

a

QN=264 The development of m-commerce is being driven by the following technological, business, social, and economic factors EXCEPT:
a. The transition to a manufacturing economy.
b. The widespread availability of more powerful wireless devices.
c. The growth of a handset culture and mobile workforce.
d. The improved price/performance of mobile services.

d

QN=265 One initiative underway that could lead to widespread support for the introduction of RFID
is the , which identifies the manufacturer, producer, version, and serial number of each item and does not require line-of-sight contact to be read.
a. Universal Product Code
b. Sensor Network
c. Smart Product Network
d. Electronic Product Code

d

QN=266 The major enterprise mobile applications are all of the following EXCEPT:
a. e-mail and cell phone contacts
b. customer relations and sales force automation
c. logistics and supply chain
d. research and development

b

QN=267 By enabling sales force employees to record orders in real time, the organization benefits through each of the following EXCEPT:
a. improved manufacturing and delivery scheduling.
b. more extensive collaboration and sharing of customer leads.
c. fewer data entry errors.
d. lower clerical and administrative overhead.

b

QN=268 refers to the integration of computers and wireless communications in order to improve information flow
a. mobility
b. telematics
c. E-911
d. remote telemetry

b

QN=269 All of the following about RFID are true EXCEPT:
a. an RFID tag remains inactive until radio frequency energy from the tag's radio transmitter hits its antenna, giving the chip enough power to emit a 96-bit string of information
b. an RFID tag can hold 20 times the amount of information a bar code can hold, and the tag can be read through cardboard, wood, and plastic at a range of up to 100 feet

a

QN=270 All of the following are barriers to location-based m-commerce EXCEPT:
a. There are presently not enough location-based systems to make this a viable technology.
b. Wireless bandwidth is limited.
c. The accuracy of location technologies is often less than consumers expect.
d. Consumers see constant location data transmissions as a violation of privacy.

c

QN=271 The services provided through location-based m-commerce focus on key factors which include all of the following EXCEPT:
a. Navigation, or plotting a route from one location to another.
b. Tracking, or monitoring the movement of a person or thing.
c. Geocaching, or determining the topography of an area.
d. Timing, or determining the precise time at a specific location.

a

QN=272 A(n) is a computer system capable of integrating, storing, editing, analyzing, sharing, and displaying spatial information.
a. geographical information system
b. global positioning system
c. l-commerce system
d. on-star system

b

QN=273 You are walking near a coffee shop and suddenly your cell phone beeps with a message: "Come inside and get a free biscotti with any purchase." This is an example of:
a. permission marketing
b. location-based advertising
c. customer relationship management
d. m-commerce

d

QN=274 Many experts believe that the next major step in the evolution of computing will be in which almost every object will have processing power and a wired or wireless connection to a network.
a. persistent computing
b. mobile computing
c. universal computing
d. pervasive computing

a

QN=275 Auctions are all of the following EXCEPT:
a. They are suitable for most consumer goods.
b. They are a market mechanism.
c. They are an established method of commerce for generations.
d. They are a marketing channel.

d

QN=276 Dynamic pricing refers to :
a. prices that are negotiated.
b. prices that are regulated by government agencies.
c. prices that maximize revenue.
d. prices that are determined by market forces.

b

QN=277 ... work best with many buyers and many sellers.
a. Bartering
b. Dynamic exchanges
c. Forward auctions
d. Reverse auctions

b

QN=278 The process of building auction applications is complex for all of the following reasons EXCEPT:
a. auctions must be integrated with the back-end offices
b. auctions must provide payment systems
c. the number of needed features can be very large
d. auctions must be integrated with the legacy systems of participating companies

b

QN=279 Two purposes of a types of auctions are liquidation and market efficiency
a. one-buyer, one-seller
b. one seller, many potential buyers
c. one buyer, many potential sellers
d. many buyers, many sellers

a

QN=280 The auction model is popular in B2B.
a. one-buyer, one-seller
b. one seller, many potential buyers
c. one buyer, many potential sellers
d. many buyers, many sellers

c

QN=281 Reverse auctions are a type of auctions.
a. one-buyer, one-seller
b. one seller, many potential buyers
c. one buyer, many potential sellers
d. many buyers, many sellers

c

QN=282 The "name-your own-price" model pioneered by Priceline.com is a type of auction.
a. one-buyer, one-seller
b. one seller, many potential buyers
c. one buyer, many potential sellers
d. many buyers, many sellers

d

QN=283 Auctions done in exchanges or double auctions are auctions.
a. one-buyer, one-seller
b. one seller, many potential buyers
c. one buyer, many potential sellers
d. many buyers, many sellers

a

QN=284 Jackie uses a software system to place bids automatically on her behalf until her predetermined maximum price is reached. The software bids in such a way as to minimize the final bid. This is referred to as:
a. proxy bidding
b. pricing agents
c. sniping
d. bidding agents

a

QN=285 Bidders sometimes use phantom bidders to drive bid prices up rapidly at the beginning of an auction, thus discouraging bidding from legitimate bidders. At the last minute, the phantom bidders pull out, which awards the item to a very low bidding customer. This practice is called:
a. bid shielding
b. sniping
c. bid fixing
d. shilling

b

QN=286 A(n) takes place between sellers and buyers in one industry or for one
commodity, such as flowers, cars, or cattle.
a. open auction
b. vertical auction
c. exchange
d. negotiation vortal

c

QN=287 All of the following are potential benefits from auctions to sellers EXCEPT:
a. auctions can broaden the customer base and reduce cycle time.
b. sellers receive valuable price sensitivity information.
c. sellers are always anonymous.
d. sellers can liquidate large quantities of obsolete items very quickly.

d

QN=288 In electronic auctions, near-perfect market information is available about prices, products, current supply and demand, and so on. This feature provides benefits to .
a. companies and individuals
b. buyers
c. sellers
d. buyers and sellers

b

QN=289 Benefits of electronics auctions (e-auctions) to sellers include all of the following EXCEPT:
a. Larger reach and increased revenues
b. Anonymity
c. Removal of expensive intermediaries
d. Lower transaction and administrative costs

d

QN=290 refers to the tendency of customers to stay at Web sites longer and come back more often.
a. High repeat
b. Loyalty
c. Frequent purchase
d. Stickiness

a

QN=291 Research has shown that e-commerce sites that use an auction model tend to:
a. reach critical mass more quickly than catalog-order-based.
b. reach critical mass more slowly than other models.
c. become liquid.
d. fail more often than other models.

d

QN=292 the limitations of mobile auctions are all of the following EXCEPT:
a. Internet-enabled phones have limited memory capacity
b. Portable devices are small and may have a problem showing pictures of auction items
c. Wireless systems are not as safe as wireline ones
d. Internet cell phones are less private than a PC

b

QN=293 The practice by sellers of having associates place fake bids in an auction as a way to drive up the selling price is called:
a. bid fixing.
b. shilling.
c. sniping.
d. bid shielding.

d

QN=294 The first step in the auction process is:
a. registration and participants' profiles.
b. preparing the bids.
c. arranging financing.
d. searching and comparing.

b

QN=295 Compared to competitive markets, auction prices are often when there are multiple bidders.
a. lower
b. higher
c. the same
d. dynamic

a

QN=296 Compared to competitive markets, auction prices are often when there are very few bidders.
a. lower
b. higher
c. the same
d. dynamic

d

QN=297 Many auction sites are implementing because of the significant increase in the number of users who browse the Internet wirelessly.
a. authentication
b. instant message notification
c. vortals
d. m-commerce applications

a

QN=298 The most serious disadvantage of e-auctions is:
a. the risk of fraud.
b. Logistics.
c. unreliable auction software.
d. payment delays.