Chapter 9 Vocab - BCOR 199

equity theory

the idea that employees try to maintain equity between inputs and outputs compared to others in similar positions

expectancy theory

Victor Vroom's theory that the amount of effort employees exert on a specific task depends on their expectations of the outcome

extrinsic reward

something given to you by someone else as recognition for good work; extrinsic rewards include pay increases, praise, and promotions

goal-setting theory

the idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback and facilitated by organizational conditions

Hawthorne effect

the tendency for people to behave differently when they know they are being studied

hygiene factors

in Herzberg's theory of motivating factors, job factors that can cause dissatisfaction if missing but that do not necessarily motivate employees if increased

intrinsic reward

the personal satisfaction you feel when you perform well and complete goals

job enlargement

a job enrichment strategy that involves combining a series of tasks into one challenging and interesting assignment

job enrichment

a motivational strategy that emphasizes motivating the worker through the job itself

job rotation

a job enrichment strategy that involves moving employees from one job to another

management by objective (MBO)

Peter Drucker's system of goal-setting and implementation; it involves a cycle of discussion, review, and evaluation of objectives among top and middle-level managers, supervisors, and employees

Maslow's hierarchy of needs

theory of motivation based on unmet human needs from basic physiological needs to safety, social, and esteem needs to self-actualization needs

motivators

in Herzberg's theory of motivating factors, job factors that cause employees to be productive and that give them satisfaction

principle of motion economy

theory developed by Frank and Lilian Gilbreth that every job can be broken down into a series of elementary motions

scientific management

studying workers to find the most efficient ways of doing things and then teaching people those techniques

time-motion studies

studies, begun by Frederick Taylor, of which tasks must be performed to complete a job and the time needed to do each task