Lecture 08 - Staffing

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68 Terms

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TRUE

TRUE or FALSE. The Engineer Manager must be concerned with putting the right persons in various positions within his area of concern.

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Responsibility

The Engineer Manager must be concerned with putting the right persons in various positions within his area of concern or his/her ___________.

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Staffing

This is defined as the management function that determines human resources needs, recruits, selects, trains, and develops human resources for jobs created by an organization.

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Staffing

This is undertaken to match people with jobs so that the realization of the organization’s objectives will be facilitated.

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  1. Human Resource Planning

  2. Recruitment

  3. Selection

  4. Performance appraisal

  5. Training and development

  6. Induction and orientation

  7. Employment decisions

  8. Separations

Enumerate the Staffing Procedure (8 and in order)

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  1. Forecasting

  2. Programming

  3. Evaluation and Control

The Staffing Procedure: 1. Human Resource Planning

Enumerate three (3) examples under Human Resource Planning

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Forecasting

The Staffing Procedure: 1. Human Resource Planning

Identify what example under Human Resource Planning is being described:

An assessment of future human resources needs in relation to the current capabilities of the organization.

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Programming

The Staffing Procedure: 1. Human Resource Planning

Identify what example under Human Resource Planning is being described:

Appropriating or translating the forecasted human resources needs to personnel (HR) objectives and goals.

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Evaluation and Control

The Staffing Procedure: 1. Human Resource Planning

Identify what example under Human Resource Planning is being described:

Monitoring human resources action plans and evaluating their success.

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  • Time-series

  • Explanatory (causal)

  • Evaluation and Control

Enumerate the Methods of Forecasting (3)

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Time-series

Identify what Method of Forecasting is being described:

Uses historical data to develop forecasts of the future.

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Explanatory (causal)

Identify what Method of Forecasting is being described:

Attempts to identify the major variables that are related to or have caused particular past conditions and then use current measures of these variables to predict future conditions

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Evaluation and Control

Identify what Method of Forecasting is being described:

Provide early warning signals of significant changes in established patterns and relationships so that the engineer manager can assess the likely impact and plan responses if required

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  • Regression Models

  • Economic Models

  • Leading Indicators

Enumerate the Three (3) Major Types of Explanatory Models

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Curve-fitting to data

Regression Model is also known as __________.

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Regression Models (a.k.a curve-fitting to data)

Identify what Type of Explanatory Model is being described:

Determine which variables have an effect on the response or help explain the response

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Economic Models

Identify what Type of Explanatory Model is being described:

System of regression equations estimated from past time-series data and used to show the effect of various independent variables on various dependent variables

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Leading Indicators

Identify what Type of Explanatory Model is being described:

Refer to time series that anticipate business cycle turns

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Recruitment

This refers to attracting qualified persons to apply for vacant positions in the company so that those who are best suited to serve the company may be selected.

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  • Current employees

  • Advertising

  • Schools

  • Referrals from employees

  • Recruitment firms or agencies

  • Competitors

Enumerate the possible Sources of Applicants for Recruitment (6)

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Selection

This refers to the act of choosing from those that are available the individuals most likely to succeed on the job.

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FALSE

The purpose of selection is to evaluate each candidate and to pick the most suited for the position available.

TRUE or FALSE. The purpose of selection is to criticize each candidate and to pick the most suited for the position available.

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  • Application Blanks

  • References

  • Interviews

  • Testing

Under Selection, enumerate the Ways of Determining Qualifications of Job Candidates (4)

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  • Psychological Tests

  • Physical Examination

Enumerate the Types of Tests for Selection of Candidates (2)

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Psychological Tests

This refers to an objective standard measure of a sample behavior.

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Physical Examination

This is the test given to assess the physical health of an applicant. It is given to assure that health of the applicant is adequate to meet the job requirements.

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  • Aptitude Test

  • Performance Test

  • Personality Test

  • Interest Test

Give examples of Psychological Tests (4)

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Aptitude Test

Identify what example of Psychological Test is being described:

Used to measure capacity or potential ability to learn.

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Performance Test

Identify what example of Psychological Test is being described:

used to measure current knowledge of a subject.

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Personality Test

Identify what example of Psychological Test is being described:

Used to measure personality traits as dominance, sociability, and conformity.

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Interest Test

Identify what example of Psychological Test is being described:

Used to measure interest in various fields of work.

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Induction

Induction and Orientation

New employee is provided with the necessary information about the company. His duties, responsibilities, and benefits are relayed to him.

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Orientation

Induction and Orientation

New employee is introduced to the immediate working environment and co-workers.

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Training

This refers to the learning that is provided in order to improve performance on the present job.

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  • Training Program for Non-Managers

  • Training and Educational Programs for Executives

Enumerate the Two (2) General Types of Training Programs

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  • On-the-job training (OJT)

  • Vestibule School

  • Apprenticeship Program

  • Special Courses

Enumerate some examples of Training Programs for Non-Managers (4)

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On-the-job training (OJT)

Identify what Training Program for Non-managers is being described:

Trainee is placed in an actual work situation under the direction of an immediate supervisor, who acts as a trainer.

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Vestibule School

Identify what Training Program for Non-managers is being described:

A schooling facility organized within an industrial plant to teach specific skills to trainee workers.

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Apprenticeship Program

Identify what Training Program for Non-managers is being described:

Combination of OJT and experiences with classroom instruction in particular subjects.

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Special Courses

Identify what Training Program for Non-managers is being described:

Provide more emphasis on education rather than training.

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  • Decision-making skills

  • Interpersonal Skills

  • Job knowledge

  • Organizational Knowledge

Enumerate some examples of Training Program for Managers (4)

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  • In-basket

  • Management Games

  • Case Studies

Training Program for Managers: Decision-making skills

Give some examples under this training program (3)

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  • Role-playing

  • Behavior Modeling

  • Sensitivity Training

  • Transactional Analysis

Training Program for Managers: Interpersonal Skills

Give some examples under this training program (4)

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  • On-the-job experience

  • Coaching/mentoring

  • Understudy

Training Program for Managers: Job Knowledge

Give some examples under this training program (3)

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  • Positional Rotation

  • Multiple Management

Training Program for Managers: Organizational knowledge

Give some examples under this training program (2)

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Performance Appraisal

This refers to the measurement of employee performance.

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  1. To influence, in a positive manner, employee performance and development.

  2. To determine merit pay increases

  3. To plan for future performance goals.

  4. To determine training and development needs

  5. To assess the promotional potential of employees.

Enumerate the Purposes of Performance Appraisal (5)

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  • Rating scale method

  • Essay method

  • Management by Objectives (MBO) method

  • Assessment Center method

  • Checklist method

  • Work standards method

  • Ranking method

  • Critical-incident method

Enumerate the Ways of Appraising Performance (8)

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Rating scale method

Identify what Way of Appraising Performance is being described:

Each trait to be rated is represented by a line or scale on which the rater indicates the degree to which the individual possesses the trait or characteristic.

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Essay method

Identify what Way of Appraising Performance is being described:

Evaluator composes statements that best describe the person evaluated.

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Management by Objectives (MBO) Method

Identify what Way of Appraising Performance is being described:

Specific goals are set collaboratively for the organization as a whole, for subunits, and for each individual member.

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Management by Objectives (MBO) Method

Identify what Way of Appraising Performance is being described:

Individuals are evaluated on the basis of how well they achieved the results specified by the goals

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Assessment center method

Identify what Way of Appraising Performance is being described:

Employee is evaluated by other people aside from immediate superior. This is usually applied to managers.

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365-degree evaluation

Give an example of Assessment center method

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Checklist method

Identify what Way of Appraising Performance is being described:

Evaluator checks statements on a list that are deemed to characterize an employee’s behavior or performance

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Work standards method

Identify what Way of Appraising Performance is being described:

Standards for worker’s output is set and used in evaluating performance of non-managerial employees.

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  • Productivity Target

  • Quota

Give an example of Work standards method

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Ranking method

Identify what Way of Appraising Performance is being described:

Evaluator arranges employees in rank order from best to poorest performer.

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Critical-incident method

Identify what Way of Appraising Performance is being described:

Evaluator recalls and writes down specific but critical incident that indicates employee’s performance, whether describing success or failure

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Employment Decisions

After Performance Evaluation, the management will now be ready to make __________.

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  • Monetary Rewards

  • Promotion

  • Transfer

  • Demotion

  • Separation

Enumerate some examples under Employment Decisions (5)

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  • Voluntary

  • Involuntary

Give the Two (2) Types of Separation

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Voluntary separation

This refers to the RESIGNATION of employee

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Involuntary separation

This refers to the TERMINATION of employee

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Voluntary separation

Identify what Type of Separation is being described:

Management is possible, should find out the real reason why an employee resigns.

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Involuntary separation

Identify what Type of Separation is being described:

This is the last resort that the management exercises when an employee’s performance is poor or when he/she committed an act violating the company rules and regulations.

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Involuntary separation

Identify what Type of Separation is being described:

This is usually made after training and development efforts fail to produce positive results or expected outcome.

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FALSE

Under voluntary separation, if the presence of a defect in the organization is determined, corrective action is necessary.

TRUE or FALSE. Under involuntary separation, if the presence of a defect in the organization is determined, corrective action is necessary.