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stereotype
putting someone in a group of characteristics, ignoring individual traits
person perception
use of heuristic thinking, schemas, and prototypes to compare ourselves and categorize others
attribution theory
we explain someone’s behavior by crediting situation or person’s stable traits (aka. situational and dispositional attribution)
fundamental attribution error (FAE)
when looking at other’s behavior, we overestimate the impact of personal dispositions
actor-observer bias
depending on whether we are actor or observer, if we are actor we blame on our situation and if we are observer we use FAE
upward social comparison
comparing yourself to someone who you perceive as better - leads to relative deprivation
relative deprivation
the feeling of being (unfairly) deprived or lacking something, especially in terms of justice, equity, or social standing
prejudice
unjustifiable and negative attitude towards a group and its members
just-world phenomenon
people get what they deserve because the world is just - leads to victim blaming
ingroup/outgroup bias
we prefer those in our group
outgroup homogeneity
“they’re all the same” mindset
scapegoat theory
prejudice offers an outlet for anger by providing someone to blame
ethnocentrism
judging other cultures according to the preconceptions of our own cultures
confirmation bias
searching only for information that confirms our beliefs that already exist
belief perseverance
occurs when a belief persists even if evidence suggests it is not true
cognitive dissonance
inner drive to hold attitudes and beliefs in harmony to avoid disharmony/dissonance - happens when attitudes don’t line up with actions → we change our attitudes/thinking to match our actions
social norms
expectations and roles a society may have for its members in individual and social situations
conformity
adjusting our behavior/thinking to coincide with a group standard
normative social influence
to avoid rejection and gain social approval
informational social influence
because we want to be accurate and accept others’ opinions about reality
obedience
obeying an authority figure
what were the milligram obedience studies about?
obeying an authority figure → subjects were asked to deliver a shock to confederate under the command of an authority figure
what was the stanford prison experiment about?
conformity and deindividuation
persuasion
the techniques applied to convince the self or others of particular ideas, actions, and beliefs
elaboration likelihood model of persuasion
a theory that when we mentally elaborate on a message we more often retain it:
message → high elaboration → central route → careful processing → attitude change depends on information
message → low elaboration → peripheral route → note careful processing → attitude change depends on cues
halo effect
we generalize positive qualities to other aspects, even if there is no direct evidence to support it. (ex: if someone is beautiful, we might expect they are kind as well.) → example of peripheral route of persuasion
foot in the door
if a respondent complies with a small initial request, they will be more likely to agree to a more significant request later
door in the face
following up a large, unreasonable request someone will likely refuse with a smaller request to get compliance
social facilitation
when a group is around, an individual performs better
social inhibition
when we curb our behaviors, comments, and personality for fear of not matching social awareness
social loafing
tendency for people in groups to exert less effort when pooling their effort toward attaining a common goal than when individually accountable (usually presented when people are doing group work)
prosocial behavior
behavior that is intended to benefit others
antisocial behavior
behavior that is intended to injure others or deprive them of rights
nonnormative behavior
behavior that clearly violates social norms but does not directly help or harm others
deindividuation
temporary loss of self-awareness when we are in a group (usually when we are in a crowd/group and are anonymous)
diffusion of responsibility
lessening of a person’s sense of accountability (as in the bystander effect)
group polarization
when group members’ decisions and opinions become more extreme than they were originally when they were individuals (common in politics)
groupthink
mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
culture
the endearing behaviors/ideas/attitudes/values/traditions shared by a group of people and transmitted from one generation to the next
individualistic culture
a society that prioritizes individual rights/needs over the group → usually prioritizes personal achievement
collectivist culture
a society that prioritizes group harmony and its best interests in mind
tight culture
a place with clearly defined and reliably imposed norms
loose culture
a place with flexible and informal norms
aggression
any physical or verbal behavior intended to harm someone physically or emotionally
industrial-organizational psychology
the study of how people perform in the workplace and best practices in management of work
mere exposure effect
people develop a preference for things simply because they are familiar with them
altruism
helping others even when there’s nothing in it for us
social exchange theory (utilitarianism)
the theory that our social behavior is an exchange process (we’ll do something if we think the benefit outweighs the cost)
reciprocity norm
an expectation that people will help, not hurt those who have helped them
social-responsibility norm
an expectation that people will help those needing their help
social trap
a situation in which two parties, by each pursuing their self interest rather than the good of the group, become caught in mutually destructive behavior
competition
working towards a goal while denying access to that goal to others
cooperation
people working together to reach a goal
self-fulfilling prophecy
we tend to change our behavior in response to a belief, thereby making a prediction about our behavior come true
superordinate goals
shared goals that could only be achieved through cooperation
personality
an individual’s characteristic pattern of thinking, feeling, and acting
psychoanalysis
freud’s theory of personality that attributes our thoughts and actions to unconscious motives and conflicts; largely from childhood experiences
defense mechanisms
tactics to reduce or redirect anxiety by distorting reality
repression
is a defense mechanism; excluding from our consciousness anxiety-arousing wishes and feelings
reaction formation
switching unacceptable impulses into their opposites
projection
disguising one’s own threatening impulses by attributing them to others
rationalization
offering self-justifying explanations in place of the real, more threatening unconscious reasons for one actions
displacement
shifting sexual or aggressive impulses toward a more acceptable or less threatening object or person
sublimation
transferring of unacceptable impulses into socially valued motives
denial
refusing to believe or even perceive painful realities
thematic apperception test (TAT)
people express their inner feelings and interests through the stories they makeup about ambiguous scenes
rorschach inkblot test
inkblot test (widely used)