Creative Thinking & Decision-Making Tools in Business

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8 Terms

1
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What method helps in making decisions based on advantages and disadvantages?

Pros and Cons analysis.

2
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What is a Decision Tree used for?

To help decision makers look at multiple options and consider their outcomes.

3
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What is the goal of Value Chain Analysis?

To add value to the customer.

4
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What does PE^2STLE stand for in analysis?

Political, Economic, Ethical, Social, Technology, Legal, Environment.

5
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What is the purpose of a SWOT analysis?

To evaluate both the internal and external environment of a business.

6
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What is the Delphi Technique used for?

To gather expert opinions anonymously.

7
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What does the Resource-based Approach focus on?

Identifying which resources provide a competitive advantage and maintaining them.

8
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What does the Balanced Scorecard describe?

Key outcomes that a business evaluates to improve performance.