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77 Terms

1
Triple bottom line
________= maintains that companies should commit to focusing as much on social and environmental concerns as they do on profits.
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2
economy
An ________= group of activities carried out by a human community relating to the production and distribution of wealth (money)
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3
Sole enterprise
________: One- man businesses usually engage in trade, manufacturing or commerce business and have no legal personality, this legal structure is often chosen by young entrepreneurs wanting to establish a small business on their own.
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4
economic factors of production
The __________ are labour (employment), land /nature and capital.
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5
State intervention
________ can sometimes improve the outcome of the market.
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6
Macroeconomics
________: deals with aggregate economic quantities such as the level of growth of national output, the evolution of employment or inflation.
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7
General partnership
________: two or more natural persons who together form a corporation to run a trade, manufacturing, or other commercial business.
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8
Perishable
________: The service relevant resources are assigned for service delivery during a definiteperiod in time.
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9
Microeconomics
________: studies the behaviour of individual economic units … that play a role in the functioning of the economy.
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10
Public limited company,
______________: a corporation with a legal entity whose liabilities are covered exclusively by its own assets.
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11
Rights Legally
________ is a secured right to produce (or sell) a particular good (under a particular.
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12
value system
A(n) ________ is the network of organizations and the value producing activities involved in the production and delivery of an offering.
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13
Tertiary sector
________: include both production and exchange, the production involves the provision of services that are consumed exchange involves trade, transport and communication facilities that are used to overcome distance.
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14
Gratification
________: the elimination of a craving or a desire to seek relief from a perceived or real depravation.
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15
Social Responsibility
________ Best practices: Moral Obligation, Sustainability, Licence to Operate Reputation.
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16
Elective needs
________ are a variety of different needs which are not immediately necessary for life.
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17
Minimum principle
________ (Minimization): A given result achieved with the lowest possible use of resources.
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18
Stakeholders
________="people or groups "who are "affected "by the activities of the business, and /or can have an "influence "on the business.
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19
scarce resources to meet unlimited needs.
Economics is about managing _______
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20
Production
: A firm produces economic goods
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21
Corporate Social Responsibility
________= do more than the legal minimum required.
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22
Gratification
the elimination of a craving or a desire to seek relief from a perceived or real depravation
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23
Partnering
deciding who to work with and the nature of these relationships
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24
Existence needs
needs that are necessary to secure human life
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25
Elective needs
A variety of different needs which are not immediately necessary for life, the goal is to achieve or exceed a general standard of living
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26
Need
Feeling that something is missing
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27
Want
Need aligned with will to act on it
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28
Demand
Want becomes operational in the market
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29
Supply
A firm supplies goods to the market
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30
Production
A firm produces economic goods
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31
INDIVIDUAL NEEDS
Each individual decides when and in what order to satisfy given needs
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32
Collective needs
The more individuals who want to satisfy similar needs, the greater the problem for society
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33
Free Goods
Unlimited Free Eg
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34
Economic goods
Limited availability (scarce) Not free Eg
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35
Tangible goods
Goods that can be touched Eg
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36
Intangible
goods Goods that cannot be touched Eg
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37
Consumer goods
Used by households (consumers)
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38
Capital goods
Used by enterprises
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39
Services Goods
are consumed as they are produced
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40
Perishable
The service relevant resources are assigned for service delivery during a definiteperiod in time
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41
Cocreated
Product that is created by working with one or more others service, provider
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42
Simultaneous
Services that are are rendered and consumed during the same period of time
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43
Unique
A service that is one-time generated, rendered and consumed and can never be exactly repeated
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44
value added
the amount by which the value of an article is increased at each stage of its production, exclusive of initial costs
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45
Value Chain
the categories of activities within an organisation, which, together, create a product or service
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46
A generic description of activities, Identifying activities where the organisation has particular strengths or weaknesses, Analysing the competitive position of the organisation, identifying sources of sustainable competitive advantage, Looking for ways to enhance value or decrease cost in value activities
Uses of Value Chain
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47
Minimum principle (Minimization)
A given result achieved with the lowest possible use of resources
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48
Maximum principle (Maximization)
Produce the maximum possible result with a given allocation of resources
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49
Microeconomics
studies the behaviour of individual economic units … that play a role in the functioning of the economy
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50
Macroeconomics
deals with aggregate economic quantities such as the level of growth of national output, the evolution of employment or inflation
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51
Two main reasons
Effectiveness (efficiency) Promote social justice (equity)
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52
Market Economy (Capitalism, liberalism) Planned Economy (Communism, Collectivism
we can distinguish between two economic systems
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53
Primary sector
utilization of earths natural resources such as land, water, vegetation, raw materials and minerals
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54
Secondary sector
add value to natural resources by transforming raw materials into valuable products
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55
Tertiary sector
include both production and exchange, the production involves the provision of services that are consumed exchange involves trade, transport and communication facilities that are used to overcome distance
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56
Sole enterprise
One-man businesses usually engage in trade, manufacturing or commerce business and have no legal personality , this legal structure is often chosen by young entrepreneurs wanting to establish a small business on their own
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57
General partnership
two or more natural persons who together form a corporation to run a trade, manufacturing, or other commercial business
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58
Limited liability company (GmbH/SĂ rl)
a company with an own legal entity formed by at least one or more individuals or companies with a predetermined capital (nominal capital)
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59
Public limited company, Ltd (AG/SA)
a corporation with a legal entity whose liabilities are covered exclusively by its own assets
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60
HEG Genève
International Business Management 02-3
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61
External stakeholders are of 4 types
Economic (e.g. suppliers, shareholders, banks) • Social/political (e.g. government agencies) • Technological (e.g. standards agencies) • Community (e.g. local residents
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62
Stakeholder measurement of power
mapping the power/interest matrix and ranking stakeholder
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63
Social Responsibility Best practices
Moral Obligation, Sustainability , Licence to Operate Reputation
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64
Goal harmony
The two goals complement each other (They want the same thing )
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65
Goal neutrality
Two goals have no influence on each other.
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66
Goal conflict
The fulfillment of one goal negatively affects the achievement of another
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• Hierarchy (formal power), e.g. autocratic decision making • Influence (informal power), e.g. charismatic leadership • Control of strategic resources, e.g. computer specialists • Control the human environment, e.g. negotiating skills • Involvement in strategy implementation, e.g. by exercising discretion • Control of strategic resources, e.g. materials, labour, money • Involvement in strategy implementation, e.g. distribution outlets, agents • Possession of knowledge or skills, e.g. subcontractors, partners • Through internal links, e.g. informal influence
Stakeholder power
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68
Triple bottom line
maintains that companies should commit to focusing as much on social and environmental concerns as they do on profits
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internal stakeholders (e.g. managers and employees) and external stakeholders.
Stakeholders can be divided into
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70
An industry
group of manufacturers or businesses that produce a particular kind of goods or services.
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71
The market for goods and services.

The Labor market.

The Capital ($) market.
we can identify three types of “markets” where these “agents” interact.
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72
consumer goods eg food, clothes their durability eg capital goods, the degree of completion, Finished goods: – ready to be sold to the end-user customer, Semi-finished goods: – more work needed before being sold to the end-user customer and affinity (relationship) goods
Goods can be classified according to their use,
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73
effectiveness (efficiency)
and promote social justice (equity)
State intervention can sometimes improve the outcome of the market. Two main reasons
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74
A value system
is the network of organizations and the value producing activities involved in the production and delivery of an offering.
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75
The ‘make or buy’ decision – which activities to do ‘in-house’ and which to outsource.

Understanding cost/price structures across the value system.

Identifying ‘profit pools’ .

Partnering – deciding who to work with and the nature of these relationships.
Uses of Value System/Network :
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76
labour (employment), land /nature and capital.
The economic factors of production are
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77
interaction between economic agents on free markets
A market economy essentially consists of the
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