key words

4.1.3 Key performance indicators

4.1.1 & 4.1.2 Business Change & Approaches to it

2.2.1 Atkinson-Shiffrin multi-store model of memory

police codes

units 3/4 metalanguage

1.6 appropriateness of management styles

1.5 management styles

1.4 conflicts between stakeholders

1.3 business stakeholders, their characterstics & their interests

1.2 business objectives - flashcards