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persuasion
a deliberate attempt to change or influence another person’s attitudes, beliefs, or behaviors
yale attitude change approach
a model explaining persuasion by focusing on four main parts- the source, message, audience, and channel
source creidibility
how believable or trustworthy the speaker seems. higher credibility makes persuasion more effective
expertise
the amount of knowledge or skill the communicator appears to have about the topic
trustworthiness
how honest and reliable the communicator seems. if people think you have nothing to gain, they trust you more
sleeper effect
when a message from a low-credibility source becomes more persuasive over time because people forget where they heard it
attractiveness (of communicator)
we are more persuaded by people we find good-looking, likable, or charming
similarity (of communicator)
we are more influenced by people who seem similar to us (in background, opinions, or identity)
emotion-provoking content
using emotional appeals (like fear or humor) to influence people’s attitudes
fear appeals
messages that try to scare people into changing behavior. works most effectively when…
fear is moderate (not extreme)
clear ways are provided to reduce the danger
people feel capable (self-efficiency) of following the advice
one-sided message
only presents arguments in favor of the speaker’s position. best for audiences that already agree or have little knowledge
two-sided message
presents both pros and cons but argues for one side. best for audiences that are educated, skeptical, or already aware of counterarguments
channel
the medium through with which the message is delivered- print, audio, or video
print channel
written messages (books, articles)- better for complex arguments since readers can process details
audio/video channels
spoken or visual messages (radio, TV, social media)- better for emotional or simple messages
elaboration likelihood model (ELM)
a theory that says people are persuaded through two main routes depending on how much they think about the message- the central route or peripheral route
central route to persuasion
when people carefully think about the message and are influenced by strong arguments and facts. result- longer-lasting attitude change
peripheral route to persuasion
when people are influenced by surface cues (like attractiveness, emotion, or slogans) instead of facts. result- temporary attitude change
inoculation
exposing someone to a weaker version of an argument helps them build “resistance” to stronger persuasion later- like a mental vaccine
forewaring
knowing that someone will try to persuade you helps you prepare and resist their influences. (“forewarned is forearmed”)
mindfulness
being alert and thinking critically makes persuasion less likely to succeed
mindlessness
acting automatically makes you more easily influenced
strategies for resisting persuasion
think critically about messages
question sources and motives
avoid automatic responses
use inoculation (practicing defending your beliefs)