COMM100 - Exam #3

What is interpersonal communication competence

ability to communicate effectively and appropriately in personal relationships

Five Conflict Management Styles

avoiding, competing, collaborating, accommodating, compromising

Avoiding is

low concern for self and other

Competing is

high concern for self and low concern for other

Compromising is

moderate concern for self and other

Collaborating is

high concern for self and other

Accommodating is

low concern for self and high for other

What is facework

communicative strategies we employ to project, maintain, or repair our face or maintain repair or challenges another’s face

Individualist cultures

the U.S., Germany, Australia

Collectivist cultures

Peru, China, Japan

Strategies of Relational Interaction according to Knapp and Vanelisti

Known to self, Known to others - Open, Blind, Hidden, Unknown

Functions of small groups

groups meet instrumental needs, groups meet interpersonal needs, groups meet identity needs

Social loafing is

someone who contributes less to group than other members

Group cohesion is

commitment of members to the purpose of the group and the degree of attraction among individuals in the group

Groupthink is

negative group phenomena are characterized by a lack of critical evaluation of the proposed ideas or courses of action that results from high levels of cohesions and high conformity pressures

How can groups avoid groupthink according to Hargie

divvy up responsibilities between group members so decision-making power isn’t in the hands of a few - encourage and reward the expression of minority or dissenting opinions

How and why do people become leaders

due to their traits, the situation, and their communication skills and competence

Task-related roles and behaviors include

harmonizer - played by group members who help manage the various types of group conflict that emerge during group communication

The group problem-solving process includes

1. define the problem

2. analyze the problem

3. generate possible solutions

4. evaluate solutions

5. implement and assess the solution

What is the Cultivation Theory

it is a media effects theory created by George Gerbner that states that media exposure, specifically to television, shapes our social reality by giving us a distorted view of the amount of violence and risk in the world

Mean world syndrome is

distorted view of the world as more violent and people being more dangerous than they actually are

Heavy viewers are

fear walking alone on the street more than do light viewers, believe that more people are involved in law enforcement and the officers draw and use their weapons, and are generally more suspicious

Media literacy means

involves our ability to critique and analyze the potential impact of the media

How do media literacy skills help us analyze the media

all media messages are constructed, media structures and policies affect message construction, and media messages are constructed for particular purposes