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Flashcards derived from Linda's Amazon Mock Interview notes, focusing on question-and-answer formatted interview preparation for an Industrial and Logistics Real Estate role.
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What is your professional profile in one sentence?
I am an Industrial and Logistics Real Estate professional with more than five years of experience in leasing, negotiations, tenant and landlord representation, and market strategy.
Why are you interested in this position at Amazon?
It is a natural next step in your career after working on an Amazon project for two years, understanding their business line and processes, strengthening negotiation skills, and wanting to move closer to the occupier side, portfolio strategy, and Amazon's international, cross-functional environment.
What are your key responsibilities as a Senior Negotiator at CBRE in Milan?
Working in the Industrial and Logistics Leasing team with landlords, investors, property owners, and major 3PLs; managing leasing mandates; commercialising logistics properties; scouting the market for occupiers; developing leasing and marketing strategies; and managing negotiations.
What did your work in Tenant Representation involve?
Working for companies looking for logistics facilities, analysing their business and operational requirements, identifying suitable properties, comparing options, supporting negotiations, and evaluating real estate from the occupier's perspective.
What is the main difference between Tenant Representation and Landlord Representation?
Tenant Representation focuses on working for the company looking for a property to find the best solution for their needs. Landlord Representation focuses on working for the property owner to lease the property, find suitable occupiers, and achieve commercial objectives.
What key operational factors must be considered for logistics properties?
Location, size, access, loading areas, technical specifications, and operational requirements that support overall business operations and influence real estate decisions.
How do you understand a client's real estate requirements?
By asking questions to understand the business first, identifying operational needs, considering location, size, access, timing, budget, and technical requirements, and focusing on solving the business problem before focusing on the building.
How do you approach real estate negotiations?
Understand both parties' objectives before negotiating, prepare relevant information, identify flexible points and non-negotiable priorities, and protect your client's interests while maintaining a positive professional relationship.
How do you deal with a difficult landlord during negotiations?
Understand the reason behind the landlord's position, listen carefully, ask questions, explain client requirements clearly using facts and data, look for common ground, suggest alternative solutions, and maintain a professional relationship.
What structure should be used to describe a successful negotiation?
The STAR structure: Situation (project context), Task (responsibility), Action (what you did), and Result (achievement, final agreement, and business result).
How do you manage relationships with different stakeholders?
Communicate clearly and regularly; clarify objectives, responsibilities, and deadlines; work collaboratively with landlords, investors, property owners, and tenants; raise problems early; and understand each stakeholder's priorities.
How do you prioritise your work when dealing with multiple demands?
Consider urgency, business impact, and deadlines; focus first on issues that could significantly affect the client or transaction; track important deadlines; and agree on priorities with relevant people.
How do you use data in your real estate work?
Analyse rents, property size, location, market conditions, and other costs to compare properties and options objectively, explain pros and cons, and support commercial decisions.
What are the 7 steps to approach a new real estate project?
What steps would you take if you discovered a problem with one of Amazon's properties?
Understand the problem and its potential business impact, identify people to involve, coordinate with Operations, Engineering, Finance, or Legal, collect relevant information, identify solutions, and escalate quickly if urgent to minimise business impact.
How would you manage an ongoing relationship with a landlord?
Build a professional relationship based on trust, communicate clearly and regularly, follow through on commitments, address disagreements directly, look for practical solutions, and protect Amazon's interests.
What is involved in lease administration?
Reviewing key lease terms, obligations, costs, and dates; monitoring rent, lease duration, renewal, termination, repairs, and service charges; identifying deadlines early; and coordinating with relevant internal teams.
What actions should be taken before a lease expires?
Start preparing well in advance, review the lease for key dates and obligations, assess business requirements and property conditions, compare renewal, renegotiation, relocation, and termination options, and make a recommendation based on financial and operational impacts.
What does real estate portfolio optimisation mean?
Ensuring the portfolio supports the business effectively by balancing financial efficiency with operational performance, location, lease terms, risk, and long-term strategy, rather than simply reducing costs.
How do you decide whether to keep or leave a property?
Review costs and lease terms, assess location and building suitability, understand operational requirements, calculate the cost and risk of relocation, consider future business needs, and compare options based on financial and operational factors.
How would you collaborate with Finance on real estate decisions?
Work closely to assess the financial impact of real estate decisions (rent, service charges, operating costs), provide relevant property information, collaborate on financial analysis, and support decisions with clear assumptions and data.
How would you work with the Legal team?
Involve Legal when contractual or legal issues arise, provide relevant commercial and property information, work with Legal to understand contractual risks, coordinate with other teams, and help identify practical, commercially appropriate solutions.
What area of professional development should you highlight when asked about improvements?
Developing further experience in real estate asset management, portfolio management, and long-term asset strategy, building on a strong background in advisory, leasing, and negotiations.
Why are you leaving CBRE?
After a positive and educational experience at CBRE, you are ready for the next step in your career to move closer to the occupier side and take on greater responsibility for portfolio management and long-term real estate strategy at Amazon.
What would you do if you disagreed with your manager?
Understand the reasoning behind the decision, explain your perspective respectfully using facts and data, listen to the other perspective, discuss available options, and support and focus on achieving the final decision once made.
What structure should be used to describe a mistake made in a project?
State the mistake made, explain how you realised there was a problem, describe who you immediately informed, detail the solution you worked to find, explain what the experience taught you, and describe how you changed your approach since then.
Why should Amazon hire you?
Strong combination of real estate experience and negotiation skills, solid knowledge of the Industrial and Logistics market, balanced experience with both tenants and landlords, comfort with international stakeholders, analytical mindset, and motivation to contribute to the occupier side.
What is your strongest professional skill?
Negotiation, because of the ability to understand different stakeholder perspectives and work towards a practical commercial solution.
What makes you different from other candidates?
Having experience on both the tenant and landlord sides, which gives a balanced understanding of the market and the ability to anticipate different stakeholder priorities.
What formula should be used for answering experience-based interview questions?
The SITUATION (context), TASK (responsibility), ACTION (personal action taken), and RESULT (outcome and learning) formula.