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What is a personal benefit of public speaking?
Increased confidence
How is public speaking an important art of maintaining a democracy?
It allows people to express their beliefs about society
An effective public speech has a positive impact on society.
Flase
What is the purpose of an effective speech?
To successfully con vince the audience to care about the same issue that the speaker cares about.
Two Speakers having different leveles of fleuency in the language of communitcation is an example of which element of communitcation?
Noise
What element of communitcation gives out the message?
The Source
What element of communitcation takes in messages?
The receiver
What element of communitcation is everything we do as senders?
The message
What element of communitcation are the pathways or media through which the message is carried?
The channel
What element of communitcation interferes with out ability to send or receive a message?
Noise
What element of communitcation is the setting or enviroment for communication?
Situational/cultural context
What element of communitcation is information we recive in response to a message we have sent?
Feedback
Successful speakers focus on what they want to say in their speech rather than being concerned with the audience.
False
Communication can take place across multiple channels at once.
True
The COVID-19 pandemic has changed the situational and cultural context of communication by ____?
Increasing peoples use of digital media
A person who practices cognitive restructuring would responf to their performance anxiety by___.
Thinking positive thoughts about their own abilities.
What is cognitive restructuring?
Changing your negatice self-talk into positive self-talk
Using your anxiety to improve your perfornance is better then not experiencing anxiety at all.
True
A person thinking, “I got this. I can do this.” before she delivers a speech would be utilizing which of the following concepts?
Self-Talk
What is process anxiety?
The fear of preparing a speech
What is performance anxiety?
The fear of presenting a speech
What is thought stopping?
A technique used to block and replace unwated thoughts
What is centering breathing?
A technique that uses slow, deep breaths to calm the body and mind
What is self talk?
Internal conversations we have to ourselves
What is systematic desensitization?
Ways used to reduce the physical affects of anxiety
Selecting a speech topic that you care about will most likely reduce which form of public speaking anxiety?
Process
What is the most effective way to practice your speech?
Giving the speech to a small audience such as family and friends
You should pick a speech topic that you know nothing about, so you are motivated to research the topic.
False
Each performance of a speech helps you do better on the next performance, even when you are giving a different speech.
True
A thesis statment of a speech communicates the ___.
Main idea
What are the steps to making a speech?
Select a topic
Develop the main points
Practice and deliver the speech
Critique the performance
The rules and expectations of your cultural identity come from ___.
Group memberships
A person who is older in age is likely to place more importance on the issue of ____ compared to somebody who is younger in age.
Social security
What the f- is co-culture
A group of people whose values or beliefs set them apart from the larger culture.
The rules and expectations of your cultural identity come from ______.
Group memberships
White people will become the minority group in the United States within one generation.
True
Having a sign language interpreter at a speech so that people who are deaf or hard of hearing can understand what is being said best demonstrates the value of ______.
Inclusion
To overcome the negative effects of ethnocentrism, speechmakers and their audiences need to accept the practices of the different cultures in the room
False
People from ______ cultures are more likely to use low-context communication.
Individualist
What is a covert lie?
A lie that allows others to believe something that isn’t true.
Ethical communication means persuading your audience to do something that you think is for their own good.
False
What is critical thinking?
arriving at a conclusion about an issue or situation only after evaluating alternative possibilities based on all available evidence and arguments.
When presented with information, one way to practice critical thinking as a speaker and listener is to ______.
Consider alternatives to it
Speakers and receivers should assess a speech by whether the speechmaker was effective or ineffective.
False
Rather than take a speaker’s words at face value, a critical listener would consider the speaker’s ______.
Motivations
What are the six stages of active listening?
Hearing
Understanding
Remembering
Interpreting
Evaluating
Responding
Which behavior by the listener is characteristic of active listening?
Paraphrasing a speakers message
Describe Stage 1 of active listening: Hearing
The act of choose to ignore some stimuli,while focusing on what is being communicated
What is Attending?
Choosing on tuning out some sounds while focusing on others
Describe Stage 2 of active listening: Understanding
Focus on meaning,refrain from judgement
Describe Stage 3 of active listening: Remembering
The mental saving of a message for further use
Describe Stage 4 of active listening: Interpreting
A listening stage during which the focus is on meaning and the decoding of the speaker’s message
Describe Stage 5 of active listening: Evaluating
The process of using critical thinking skills to weigh a message’s worth
Describe Stage 6 of active listening: Responding
The process of replying and providing feedback
The speaker’s perception of how engaged the audience is can affect how effectively they communicate their ideas.
True
What us Appreciative listening?
Listening for Pleasure
What is Empathic listening?
Listening to Provide Emotional Support
What is Comprehensive listening?
Listening to Get Information
What is Critical/Deliberative listening?
Listening to Make an Evaluation
What are the four listening types?
Appreciative
Empathetic
Comprehensive
Critical/deliberative
What are the four listening styles?
People-oriented
Action-oriented
Content-oriented
Time-oriented
What does People-oriented focus on?
Emotions and interests
What does Action-oriented listening focus on?
Clarity, precision, and assumptions
What does Content-oriented listening focus on?
Facts, details, and ambiguities
What does Time-oriented listening focus on?
Efficiency and succinctness
How can the speech-thought differential lead to ineffective listening?
People may let their minds drift as they wait for more input from the speaker
Which strategy is recommended to keep you tuned in while a speaker is talking?
Look directly at the speaker.
Which behavior will lead to ineffective listening?
Mentally arguing with the speaker while they are talking
In order for feedback to be effective, it must be ______.
Specific
If you center your attention on your audience then they will likely center their attention on you.
True
According to Aristotle, who determines the speaker’s end object?
The listener
What is a speakers end object?
An end goal or purpose
In order to appeal to an audience’s values or beliefs, the speaker will have to do a preliminary _______.
Analysis
The word _____ means “feeling into.”
Empathy
According to sociolinguist Deborah Tannen, male audiences tend to hear the language of intimacy and connection best.
False
What language do men tend to hear the best?
Status and independence
What language do woman tend to hear the best?
Connection and intimacy
______ is a composite of various audience characteristics
Demographic profile
A key goal for a speaker is to lessen the age difference between them and the audience.
True
Our attitudes are typically explained by our _______.
Beliefs
What is a socioeconomic profile?
A snapshot of a person, group, or community
What is a demographic profile?
A statistical summary of the characteristics and traits of a specific population, audience, or market segment
What are autobiographical details?
The factual details, personal experiences, and memories that make up an individual's life history
What are psychographics?
A description of values, beliefs, and interests, including how members of an audience see themselves, their attitudes, and motives
Your ______ are a crucial aspect of how an audience perceives you.
Credentials
When considering timing of a speech, you must also consider what?
The order
When you are considering why an audience is attending a speech, you are considering the speech’s ______.
Occasion
What are Closed-ended questions?
Highly structured questions requiring only that the respondent indicate which of the provided responses most accurately reflects his or her answer to a question
What are Scaled Questions?
Questions enabling respondents to indicate their views along a continuum or scale
What are Open-ended questions?
Questions allowing a respondent to answer fully and in his or her own words
What are Research questions?
The central, guiding question that a study or project sets out to answer
If you are familiar with your audience you should use observations and perceptions of them to help guide your speech.
True
______ are good tools to use to gain the most specific details about the audience you will be speaking to.
Questionnaires
What is free association suppost to accomplish?
Generateing as many ideas as possible free from fear of critique.
What is the process of discovering what you’re going to say during a speech?
Invention
Which of the brainstorming techniques is particularly useful in helping to prevent “idea paralysis?”
The A-B-C approach
What is a specific speech purpose?
The statement of your speech’s main objective
What is the overall purpose a speaker hopes to have on their audience called?
General
What is the behavioral objective?
The direct response that you want from your audience.
A thesis statement ties together many ideas.
False