Information Systems Management

Management Groups

Transaction Processing Systems (TPS)—Operational Level

Management Information Systems (MIS)—Management Level

Decision-Support Systems (DSS)—Management Level

Executive Support System (ESS)—Strategic Level

Transaction Processing Systems (TPS)—Operational Level

transaction processing system records the data from daily operations throughout every department in the organization

Management Information Systems (MIS)—Management Level

direct, plan, coordinate, communicate, and make decisions

Decision-Support Systems (DSS)—Management Level

assist in decision-making by analyzing data and providing actionable insights for managers.

Executive Support System (ESS)—Strategic Level

provide top executives with easy access to internal and external information relevant to strategic goals. make strategic decisions affecting the entire company

Enterprise Applications

enterprise resource planning (ERP

supply chain management systems (SCMs)

customer relationship management (CRM

knowledge management systems (KMSs