chapter 9-11 quiz

Communication

its the transmission of information employing a channel from a source to a recipient, with a particular purpose.

verbal

non-verbal

There are two types of communication:

Non-verbal Communication

Its the body language- it is unspoken and unwritten but powerfully communicated through the body's behavior.

Listening

It involves the ability to tune into people, the environment, and the meanings of messages that are spoken and unspoken.

feedback

Effective communication involves two-way communication,

also referred to as…?

Feedback

It is also the process of adjusting future actions based upon information about past performance.

Effective communication

Its needed to facilitate the cooperation between the healthcare professionals and the patients to provide the best healthcare choices.

Health communication

is a subset of communication that concerns itself with how individuals in the society seek to maintain health and deal with health-related issues, that is how health-related messages are disseminated, accessed,and interpreted.

interhospital

intrahospital

There are two types of communication methods that healthcare institutions use that are crucial to patient safety and well-being:

Interhospital communications

involves information sharing among multiple sites or institutions.

Intrahospital communication

is any information sharing within a singular institution- whether it involves coordinating room changes, coordinating room changes,scheduling surgeries, assigning furtherd tests, or even setting up an appointment.

patient safety

is one of the top reasons to create an effective communication structure in any health care organization.

Negotiation

is the ability to discuss an issue with one or more other people to determine ways to reach an agreement and mutual satisfaction.

Persuasion

is the ability to deliberately influence others to change an attitude, opinion, or behavior.

Influencing

is the ability to change others' attitudes, opinions, or behavior and can be direct or indirect.

Rapport

means that a level of relationship has been established and that one feels comfortable working with the other person.

Specific

Measureable

Achievable

Realistic

Timely.

SMART means…?

Entrepreneurship

can be defined as an ability to discover,create, or invent opportunities and exploit them for the benefit of society, which in turn brings prosperity to the innovator and his organization.

entrepreneur

a person who perceives a need and then brings together manpower, material, and capital required to meet that need.

Industrial entrepreneur

an entrepreneur who is into the manufacturing of a product.

trading entrepreneur

undertakes trading activities and is not concerned with the manufacturing of products.

corporate entrepreneur

a person who demonstrates his innovative skills in organizing and managing corporate undertakings which are registered under some act that gives it a separate legal entity.

Agricultural entrepreneurs

entrepreneurs who undertake business related to agricultural activities like farm equipment, fertilizers, and other inputs of agriculture.

The entrepreneurial process

It can be defined as the process through which a new venture is created by an entrepreneur.

Opportunity identification

the process by which an entrepreneur comes up with the opportunity for a new venture.

business plan

is the written description of the future direction of the business.