Operations

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21 Terms

1

Added value

The difference between the cost of purchasing raw materials and the price the finished goods are sold for

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2

Ecological sustainability

A capacity of ecosystems to maintain their essential functions and processes, and retain their biodiversity in full measure over the long term

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3

Social sustainability

The ability of a community to develop processes and structures which not only meet the needs of its current members but also support the ability of future generations to maintain a healthy community

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4

Economic sustainability

Within a business context, economic sustainability involves suing the assets of the company efficiently to allow it to continue functioning profitability over time

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5

Job production/customised production

producing a one-off item specially designed for each customer

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6

Batch production

Producing a limited number of identical products, each item in the batch passes through one stage of production before passing on to the next stage

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7

Flow production

producing items in a continually moving production line, also known as line production. Continuous 24h production method

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8

Mass production

Producing large quantities of standardised product

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9

Process production

Producing standardised goods, typically in bulk quantities, by using a continuous input of materials and other resources

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10

Mass customisation

The use of flexible computer-aided production systems to produce items to meet individual customers' requirements at mass production cost levels

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11

Cell production

A lean method of producing similar products using cells, or groups of team members to facilitate operations by eliminating setup time between operations

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12

Optimal location

a business location that gives the best combination of quantitative and qualitative factors

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13

Quantitative factors

These are measurable in financial terms and will have a direct impact on either the costs of a site or the revenues from it and its profitability

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14

Qualitative factors

Non-measurable factors that may influence business decisions

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15

Outsourcing

Using another business to undertake a part of the production process rather than doing it within the business using the firm's own employees

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16

Subcontracting

The practice of assigning to another business part of a contract

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17

Business-process outsourcing (BPO)

A form of outsourcing that uses a third party to take responsibility for certain business functions, such as HR and finance

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18

Offshoring

The relocation of a business process done in one country to the same or another company in another country

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19

Multinational

A business with operations or production bases in more than one country

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20

Insourcing

The reverse of outsourcing as it is undertaking a business function or process within the business rather than contracting it to another business

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21

Inshoring

Ending offshoring contracts with overseas suppliers and returning functions or processes to business operations in the home country

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