Business Unit 1 AOS 3 keywords

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24 Terms

1
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business activity statement (BAS)

records of a business’s claims for input tax credits and accounts for GST payable

2
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business associations

organisations that support businesses through the provision of training and education programs, advice and information

3
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business environment

the surrounding conditions in which the business operates. It can be divided into two broad categories: internal and external.

4
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competitive advantage

the ability of a business to develop strategies that ensure it has an ‘edge’ over competitors

5
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competitors

other businesses or individuals who offer rival, or competing, goods or services to the ones offered by the business

6
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corporate social responsibility

managing a business in such a way that the broader social welfare of the community, including its employees, customers, suppliers and the environment, is taken into consideration when making business decisions

7
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customers

the people who purchase goods and services from a business, expecting high quality at competitive prices

8
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economic conditions

the set of influences that relate to economic activity, including interest rates, wages, unemployment, exchange rates and inflation

9
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employment

when a person works one hour or more in a specified week

10
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environmental lobby groups

special interest groups that promote environmental issues to the public, government and businesses

11
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exchange rate

the price of one country’s currency expressed in terms of another country’s currency

12
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external environment

factors over which the business has little control. It may be further divided into two categories: operating and macro.

13
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globalisation

the effect of hi-tech communications, lower transport costs and unrestricted trade and financial flows turning the whole world into a single market, producing a more integrated global economic system

14
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goods and services tax (GST)

a broad-based tax of 10 per cent on the supply of most goods and services consumed in Australia

15
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interest rate

the price charged or paid for the use of money that has been deposited or borrowed

16
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offshoring

the practice of moving some of a business’s processes or services to the same or another business located overseas

17
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special interest groups

the groups of people who attempt to directly influence or persuade a business to adopt particular policies or procedures

18
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suppliers

those businesses or individuals that supply the materials and other resources that the business needs to conduct its operations

19
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supply chain

the range of suppliers from which the business purchases materials and resources

20
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technological considerations

methods, systems and devices that are the result of scientific knowledge being used for practical purposes

21
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tax rate

the percentage of income or the value of a good, service or asset paid as tax

22
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triple bottom line

the economic, environmental and social performance of a business

23
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unemployment

when a person who, during a specified period, is not employed for one hour or more, but is actively seeking work and is currently available for work

24
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unions

organisations formed by employees in an industry, trade or occupation to represent them in efforts to improve wages and working conditions