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Strengths of questionnaires
Reliable
Representative
No interview bias
Find trends/patterns
Practical + cost-efficient
Users - anonymous, truthful
Make generalisations
Pilot study
Eileen Barker used questionnaires in her study and pilot study
Weaknesses of questionnaires
Invalid
Answers not in depth - rushed
Hard to convey emotions
Might not respond - 10% response rate
No rapport established
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