HRM exam 1

chapters 1-4

what are the several important HR practice?

Analysis and design of work, HR planning, recruiting, selection, training and development, performance management, compensation, employee relations

“people practices”

Responsibilities of HR departments

1. Analysis and Design of Work

2. Recruitment and Selection

3. Training and development

4. Performance management

5. Compensation and Benefits

6. Employee Relations/Labor Relations

7. Personnel Policies

8. Employee Data and Information Systems

9. Legal Compliance

10. Support for the Business Strategy.

ART PCE PELS

HRs product lines

1. Administrative Services and Transactions

2. Business Partner Services.

3. Strategic Partner

supporting the organizations strategy by

Human resources planning and forecasting, talent management, change management, organizational development

HR Responsibilities of Supervisors

Define jobs

motivate with pay benefits ect.

communicate policies

recommend pay increases and promotions

appraise performance

interview and select canidates

provide training

forecast HR needs

Employee rights to…

consent | privacy | conscience | speech | due process

changes in labor force

aging workforce | diversifying workforce | skill gaps | jobs becoming more technology based | immigration laws

knowledge workers

Employees whose main contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession.

employee empowerment

Giving employees responsibility and authority to make decisions regarding all aspects of product development or customer service.

cost control

HR supports controlling a companies cost by creating efficient processes identify alternative and recommend decisions that will best support the companies morale and budget at the same time

downsizing

the permanent reduction of a company's labor force through the elimination of unproductive workers or division

outsourcing

hiring a 3rd party provide a service

ex. hiring a 3rd party company to transport and deliver product

downsizing correctly

use voluntary programs to reduce workforce first maintain employee relations as much as possible

HRIS

a computer system used to acquire store manipulate analyze retrieve and distribute information related to an the orgs HR. can provide information to help make decisions and automates some HR tasks

Automation of HR tasks

improves accuracy efficiency and frees up employees to focus on more technical tasks

job analysis | recruiting and selection | performance management | Employee relations | data entry | chat bots to answer questions | ect.

People analytics

def. the use of computers to analyze large amounts of data and offer information to guide decisions

ex. job analysis software using a chat bot to answer questions for recruiting candidates

psychological contract

describes the views of the relationship between employers and workers, and influences

flexible workforce

employees the organization can quickly reshape and resize to meet its changing needs with out mass hiring and firing campaigns

flexible hours worked

one of the most important factors to the current employees

• shortened work week

• a 40 hour whenever you choose work week

• a mandatory 10-3 and choosing to arrive early or work later

Flexibiliity and alternative work arrangments

flexibility has become the most important thing for many workers when looking for a job

• allowing hybrid or work from home options

• creating flexible arrangements allows for the company to tap in to a new pool of workers

Siemens work policy

allowing employees to work from home 2-3 days a week

creating a new managment style focused on outcomes instead of hours in office

Title VII of the Civil Rights Act of 1964 (2020 Supreme Court decision)

the prohibition on sex discrimination in Title VII of the Civil Rights Act of 1964 extends to discrimination based on sexual orientation and gender identity.

CROWN Act

“Create a Respectful and Open World for Natural Hair,” demands protection against race-based hair discrimination in the workplace and in K-12 public and charter schools based on hair texture and protective styles

Age Discrimination in Employment Act

Prohibits discrimination against individuals 40+

Americans with Disabilities Act & Reasonable Accommodations, all amendments

Prohibits discrimination against individuals with disabilities

must provide accommodations unless they are seen to place undo hardship on the company

Pregnancy Discrimination Act

discrimination on the basis of pregnancy, childbirth, or related medical conditions is a type of unlawful sex discrimination.

PUMP act

ursing employees have the right to reasonable break time and a place, other than a bathroom, that is shielded from view and free from intrusion to express breast milk while at work.

Pregnant Workers Fairness Act

requires covered employers to provide reasonable accommodations to a worker's known limitations related to pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an undue hardship.

Equal Pay Act of 1963

States that if men and women are doing the same or equal work they must be payed equally

Role of EEOC

Agency of the Department of Justice charged with enforcing Title VII of the Civil Rights Act of 1964 and other antidiscrimination laws.

Retaliation claims are trending

up they are on the rise

Disparate Treatment

Differing treatment of individuals, where the differences are based on the individuals’ race, color, religion, sex, national origin, age, or disability status.

-prove an intent to discriminate

Disparate Impact

A condition in which employment practices are seemingly neutral yet disproportionately exclude a protected group from employment opportunities.

• 4/5th rule used to detect disparate impact

four-fifths rule (its use)

if more than 4/5ths of the employees are apart of the majority group there is evidence for potential discrimination and hiring practices should be reassessed

BFOQ & examples

Bona fide occupational qualifications (are limited to policies directly related to a workers ability to do the job)

• mandatory retirement age for pilots and bus drivers

Preventing Sexual Harassment

Texas Harassment Law

enacts more protections against sexual harassment

• pertains to all employers not those with just 15+ employees

• can bring claims against individuals

• statute of limitations expanded to 300 days

importance of Valuing Diversity

diversity creates different view points in a work place and allows to tap in to different pools of people for employment along with creating a more hospitable environment for all and complying with diversity and inclusion mandates

Responsibilities under the Occupational Health and Safety Act (e.g., general-duty clause)

provide a workplace free from hazards that are likely to cause death or serious physical harm

Job analysis and importance

Getting detailed information about jobs

job description

A list os tasks duties and responsibilities (TDRs) that a particular job entails

KSAOs

Knowledge skills abilities and other characteristics

PAQ / PIQ

Position Analysis Questionnaire

Standardized questionnaire that represents a jobs work behaviors, conditions, and characteristics

Job design

skill variety, task significance, task variety, autonomy, feedback

Job enlargement v job enrichment

Job enlargement is adding tasks to diversify an employee's activities to make their job less repetitive

Job enrichment is giving employees more authority and responsibility

Job specifications

A list of the knowledge, skills, abilities, and other characteristics (KSAOs) that an individual must have to perform a particular job.