Staffing and Human Resource Management

A comprehensive set of vocabulary flashcards covering the core concepts of staffing, recruitment, selection, and training methods as described in the Business Studies lecture material.

Staffing

The managerial function of filling and keeping filled the positions in the organisation structure via identifying requirements, recruitment, selection, placement, and development.

Narayana Murthy

The former CEO of INFOSYS who stated that assets walk out the door each evening and described leadership as sharing wealth and leading by example.

Human Resources (Infosys Asset View)

Collective expertise, innovation, leadership, entrepreneurial and managerial skills endowed in the employees of an organisation, included on the balance sheet to affirm asset value.

Workload Analysis

An assessment of the number and types of human resources necessary for the performance of various jobs and accomplishment of organisational objectives.

Workforce Analysis

An assessment that reveals the number and type of human resources available within an organisation to determine if it is understaffed, overstaffed, or optimally staffed.

Recruitment

The process of searching for prospective employees and stimulating them to apply for jobs in the organisation.

Selection

The process of identifying and choosing the best person out of a pool of prospective candidates for a job.

Placement

The employee occupying the position or post for which the person has been selected.

Orientation

The process of introducing the selected employee to other employees and familiarising them with the rules and policies of the organisation.

Performance Appraisal

Evaluating an employee’s current and/or past performance as against certain predetermined standards, including defining the job and providing feedback.

Promotion

The vertical shifting of employees to positions of increased responsibility, usually involving more pay, better facilities, and higher status.

Compensation

All forms of pay or rewards going to employees, including direct financial payments like wages/salaries and indirect payments like employer-paid insurance.

Transfers

Shifting an employee from one job to another or one department to another without a substantive change in responsibilities, status, or necessarily salary.

Direct Recruitment

A source of recruitment where a notice is placed on the factory gate and selection is done on the spot for unskilled or semi-skilled 'badli' workers.

Casual Callers

A source of recruitment where companies use a database of unsolicited applicants to fill vacancies as they arise.

Employment Exchange

Government-run agencies that serve as a link between job-seekers and employers for unskilled and skilled operative jobs.

Campus Recruitment

A well-established practice where businesses recruit qualified personnel from colleges and institutes of management and technology.

Intelligence Tests

Psychological tests used to measure an individual's intelligence quotient ($IQ$) to indicate learning ability and decision-making capacity.

Aptitude Test

A measure of an individual's potential for learning new skills and their capacity to develop.

Personality Tests

Tests used to probe a person’s emotions, reactions, maturity, and value system to provide clues to their overall character.

Trade Test

A test designed to measure the actual skills, knowledge, and proficiency possessed by an individual in a specific professional or technical area.

Interest Tests

Tests used to identify the pattern of interests or specific fascinations an individual has for certain types of work.

Training

A short-term process designed to increase the aptitudes, skills, and abilities of employees to perform specific jobs.

Education

The process of increasing the knowledge and understanding of employees to develop a logical and rational mind and capacity for analysis.

Development

An ongoing process of learning and growth designed to help employees grow in all respects, including personality and potential realisation.

Apprenticeship Programmes

On-the-job training where a trainee works under the guidance of a master worker for a prescribed period to acquire higher levels of skill.

Coaching

A method where a superior guides and instructs a trainee, often grooming the trainee to replace the senior manager.

Internship Training

A joint programme between educational institutions and business firms where students carry on regular studies and work in factories to acquire practical skills.

Job Rotation

Shifting a trainee from one department to another or one job to another to gain a broader understanding of the organisation’s functions.

Vestibule Training

Off-the-job training where employees learn on the same equipment they will use, but in a classroom environment away from the actual work floor.

Case Study

An off-the-job training method where trainees study actual organizational problems to determine causes and develop alternative solutions.

Computer Modelling

A method that simulates the work environment through a computer program to allow learning without real-world risks or high costs.

Programmed Instruction

A learning package where information is broken into logical units and the trainee progresses by answering questions or filling blanks.