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4 principles of effective negotiation
Separating people from the problem
Focus on interests, not positions
Generate multiple options
Insist that the ageremet be based on objective criteria
4 points for the process of Getting To Yes
People
Interests
Options
Criteria
What word is needed to understand the interest
Why
4 obstacles for generating options for problem solving
Parties may prematurely decide on an option without considering alternatives.
Parties may be intent on narrowing options to find a single answer.
Parties may define the problem in win-lose terms.
A party may think it's up to the other side to solve the problem.
What to do if the other party is more powerful
Continue to use the principled approach
Negotiation jujitsu
the one-text approach
When the other party uses dirty tricks
explicitly raise the issue in negotiations
Engage in principled negotiation to establish procedural ground rules for the negotiation
What tools is required to measure the Objective Criteria
SMART goal
Specific
Describing objectives clearly
Measurable
Establishing criteria to track progress and outcomes effectively.
Achievable
Creating a Objectives that are realistic and attainable within the given resources.
Relevant
Align objectives with your philosophy and beliefs
Time-bound
Setting deadlines to achieve objectives