DECA Mgmt Chapter Two

Divison of labor

(eighteenth century)

Specialization of individuals who perform specific tasks

Jobs broken down into smaller, repetitive tasks

Increases productivity and profits for organization

Adam Smith, author of The Weath of Nations, was concepts main proponent

Industrial revolution

(nineteenth century) Time in history when machines replaced human and animal power

Management theory

Idea or collection of ideas used as set of guidelines for managing an organization

Classical management

Theory that focuses on organizing work with goal of increasing worker productivity

Scientific management

Classical management theory that uses science to study worker productivity and workflow

Administrative management

Classical management theory that focuses on an organization as a whole and identifies effective ways to organize and manage a buisness

Bureaucratic management

Classical management theory based on precisely defined procedures and clearly defined order of command

Bureaucratic Weber management

Theory that focuses on improving the organization through understanding employee motivation and behavior

Quantitative approach

Management theory that uses measureable techniques to improve decision making in an organization

Total quality management (TQM)

Management philosophy in which the success of organization is directly related to customer satisfaction

Contigency approach

Theory that suggests appropriate style of management depends on the situation

Evidence based management

Emerging management theory in which decisions are based on combination of critical thinking and best available evidence

Hierarchy

System in which people, items, or issues are ranked in orger of importance