MGT 340 Chapters 1-2 HR and Trends in HR Management

Human Resource Management (HRM)

The policies, practices, and systems that influence employees’ behavior, attitudes, and performance.

Role of HRM in organizational performance

HRM contributes to quality, profits, and customer satisfaction, serving as a source of sustainable competitive advantage.

Responsibilities of Human Resource Departments

HR departments analyze jobs, recruit and select employees, train staff, manage performance, administer pay and benefits, engage in employee relations, ensure compliance with labor laws, and support corporate strategies.

Technical competencies in HRM

HR expertise required for effective human resource management.

Interpersonal competencies

Skills in relationship management, communication, and cultural effectiveness needed in HRM.

Leadership Competencies in HRM

Skills in leadership and ethical practice necessary for effective management.

Employee Empowerment

Giving employees the responsibility and authority to make decisions regarding all aspects of product development or customer service.

Impact of labor force composition

An aging labor force in the U.S. is becoming more racially and ethnically diverse, necessitating flexible HR practices.

High-Performance Work System

An approach in HRM to ensure a fit between social and technical systems by recruiting and empowering employees.

Psychological Contract

The unspoken expectations between employers and employees regarding their relationship.

Technological developments in HRM

The use of information systems and online tools for recruitment, training, and HR management.

Gig Economy

An employment market characterized by short-term contracts and freelance work as alternatives to traditional employment.

Ethical issues in HRM

Considerations of fairness, privacy, and employee safety in decision-making processes.

what areas can HRM support organizational strategy thru?

Through employee engagement in change management, job design, and balancing cost control with workforce needs.

Implications of offshoring in HRM

The need for HR to manage differences in culture and compliance when moving operations to other countries.

Changing nature of employment relationship

A shift towards flexible work conditions and expectations of employees for work-life balance over job security.