Multiple Choice Exam Topics

Definitions/topics that could appear on multiple choice exam.

ICO

Information Commissioners Office. They check on how personal data is used, can issue fines, and controls Freedom of Information act/GDPR.

First Aid Box

Employers must have adequate access.

RIDDOR

Accident/incident reporting to HSE.

When must an accident/incident be reported to HSE?

When the staff member is off for 5 consecutive work days.

Functional Structure

Company’s key functions.

Divisional Structure

Company’s key products.

Matrix Structure

Cross-functional teams.

Flat Structure

Self-management and no managerial structures.

TUCKMAN

FOOTBALLERS STILL NEED POWER

·        Forming- Getting together, nervous, excited, anxious

·        Storming- Find their feet, getting to know each other, finding their role within a team

·        Norming- working well together, knowing what their goals and targets are and working towards them

·        Performing- Hitting their targets and goals

Project Life Cycle

I PLAN EVERY MOMENT CAREFULLY

·        Initiation - putting business case forward, looking at who is involved in project, budgets.

·        Planning - Meetings, allocating resources, targets and deadlines, risks involved.

·        Execution - Putting the project into place - starting the project.

·        Monitoring - are targets being met, contingencies.

·        Close - Success of the project, reviewing.

Gannt Chart

Planning software showing timelines, tasks, and dependencies.

Cost/Benefit Analysis

Looking at whether the cost of the project reaps an overall benefit.

Critical Path Analysis

Scheduling technique to determine overall duration of work based on estimates and logical dependencies.

In commercial organisation, all employees are also

Stakeholders

Project Dashboard

Displays key project metrics in real time

PERT Chart

Analysing task dependencies and critical paths.