Teams and Leaders in Organizations

Flashcards covering Teams and Leaders in Organizations lecture notes.

What are the key characteristics of a team?

Members whose tasks are interdependent, working towards a common goal and sharing responsibility for outcomes.

What are the benefits of increased use of teams?

Work can be performed concurrently, innovation & creativity can be promoted, organizations can learn better & retain more learning, and effective development and delivery of products & services are enabled.

Name four different types of teams.

Production teams, project teams, quality circles, and virtual teams.

What is a production team?

Employees who produce a tangible output; Autonomous work group: Type of production team with control over a variety of functions

What is a project team?

Created to solve a particular problem and is disbanded after the problem is solved.

What are quality circles?

Employees meet regularly to identify problems & generate ideas; positive outcomes in the short term, but gains rarely are sustained over time.

What is a virtual team?

Widely dispersed members collaborating via technology to achieve a common goal.

What are the five stages of team development?

Forming, storming, norming, performing, and adjourning.

What occurs during the forming team development stage?

Orientation.

What occurs during the storming team development stage?

Conflict.

What occurs during the norming team development stage?

Structure.

What occurs during the performing team development stage?

Work.

What occurs during the adjourning team development stage?

Dissolution.

What does the GRPI model stand for?

Goals, roles, processes, and interactions.

According to Hackman, what do teams need to thrive?

Real team, compelling direction, strong structure, supportive context, and expert coaching and guidance available.

What are the inputs in the Input-Process-Output Model of Team Effectiveness?

Organizational context, team task, team composition, and team diversity.

What is demographic diversity?

Age, gender, and ethnicity or any observable factors.

What is psychological diversity?

Attributes (competencies, personality, attitudes, beliefs, & values) and backgrounds (functional, occupational, & educational)

What are the team processes in the Input-Process-Output Model?

Informal rules of a team, communication & coordination, cohesion, and decision making.

What are the team outputs in the Input-Process-Output Model of Team Effectiveness?

Team performance, team innovation, and team member well-being.

What is the approach to Brainstorming?

Strive for quantity of ideas, defer judgement, and encourage wild ideas.

What is the difference between leadership and management?

Leadership involves more of a psychological element and management involves more of a process element.

Why is good leadership important?

Decision-making under uncertainty, role and task clarity, performance management, feedback and goal-setting, motivation and attitudes, and vision and values.

Name three traditional models of leadership.

Trait theories, behavioral approaches, and contingency approach.

Name four contemporary models of leadership.

Leader-Member exchange, transformational leadership, authentic leadership, and servant leadership.

What are the two broad dimensions of leadership behavior?

Task-oriented and relationship-oriented.

What is the key idea behind contingency approaches to leadership?

The success of any leader behavior depends on the context.

What is the key contextual factor in Hersey & Blanchard’s model?

Key contextual factor: subordinate maturity (job and psychological) within the team/employees

What is the key idea behind Leader-Member Exchange theory?

Leadership behavior and impact differs for different team members; leaders develop a (unique) relationship with each subordinate.

What is transformational leadership?

Leaders motivate followers to strive for personal improvement and altruistic goals.

What is authentic leadership?

Leading in a way that seems genuine, while working towards a higher purpose; self-aware leaders: aware of their own values, strengths, and weaknesses.

What is servant leadership?

Leaders lead by serving their followers and helping them reach their full potential; care about employees, build and cultivate long-term relationships with them; support career development.