MIS Midterm

studied byStudied by 3 people
0.0(0)
get a hint
hint

Business Functions

1 / 160

encourage image

There's no tags or description

Looks like no one added any tags here yet for you.

161 Terms

1

Business Functions

Specialized tasks performed in a business organization, including manufacturing and production, sales and marketing, finance and accounting, and human resources.

New cards
2

Management Information Systems (MIS)

Specific category of information system providing reports on organizational performance to help middle management monitor and control the business.

New cards
3

Data

Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use.

New cards
4

Business Model

An abstraction of what an enterprise is and how the enterprise delivers a product or service, showing how the enterprise creates wealth.

New cards
5

Business Processes

The unique ways in which organizations coordinate and organize work activities, information, and knowledge to produce a product or service.

New cards
6

Complementary Assets

Additional assets required to derive value from a primary investment.

New cards
7

Computer Hardware

Physical equipment used for input, processing, and output activities in an information system.

New cards
8

Computer Literacy

Knowledge about information technology, focusing on understanding of how computer-based technologies work

New cards
9

Computer Software

Detailed, preprogrammed instructions that control and coordinate the work of computer hardware components in an information system.

New cards
10

Culture

The set of fundamental assumptions about what products the organization should produce, how and where it should produce them, and for whom they should be produced.

New cards
11

Data Management Technology

Software governing the organization of data on physical storage media.

New cards
12

Data Workers

People such as secretaries or bookkeepers who process the organization's paperwork.

New cards
13

Digital Firm

Organization where nearly all significant business processes and relationships with customers, suppliers, and employees are digitally enabled, and key corporate assets are managed through digital means.

New cards
14

Extranet

Private intranet that is accessible to authorized outsiders.

New cards
15

Feedback

Output that is returned to the appropriate members of the organization to help them evaluate or correct input.

New cards
16

Information

Data that have been shaped into a form that is meaningful and useful to human beings.

New cards
17

Information System

Interrelated components working together to collect, process, store, and disseminate information to support decision making, coordination, control, analysis, and visualization in an organization.

New cards
18

Information Technology (it) Infrastructure

Computer hardware, software, data, storage technology, and networks providing a portfolio of shared IT resources for the organization.

New cards
19

Input

The capture or collection of raw data from within the organization or from its external environment for processing in an information system.

New cards
20

Internet

Global network of networks using universal standards to connect millions of different networks.

New cards
21

Intranet

An internal network based on Internet and World Wide Web technology and standards.

New cards
22

Knowledge Workers

People such as engineers or architects who design products or services and create knowledge for the organization.

New cards
23

Middle Management

People in the middle of the organizational hierarchy who are responsible for carrying out the plans and goals of senior management.

New cards
24

Network

The linking of two or more computers to share data or resources, such as a printer.

New cards
25

Networking and Telecommunications Technology

Physical devices and software that link various computer hardware components and transfer data from one physical location to another.

New cards
26

Operational Management

People who monitor the day-to-day activities of the organization.

New cards
27

Organizational and Management Capital

Investments in organization and management such as new business processes, management behavior, organizational culture, or training.

New cards
28

Output

The distribution of processed information to the people who will use it or to the activities for which it will be used.

New cards
29

Processing

The conversion, manipulation, and analysis of raw input into a form that is more meaningful to humans.

New cards
30

Production or Service Workers

People who actually produce the products or services of the organization.

New cards
31

Senior Management

People occupying the topmost hierarchy in an organization who are responsible for making long-range decisions.

New cards
32

Sociotechnical View

Seeing systems as composed of both technical and social elements.

New cards
33

World Wide Web

A system with universally accepted standards for storing, retrieving, formatting, and displaying information in a networked environment.

New cards
34

Business processes that cross many different functional areas and require coordination across departments are supported by​ ________ among the participants.

flows of​ material, information, and knowledge

New cards
35

How do information systems improve business​ processes?

Information systems improve the efficiency​ and/or effectiveness of business processes.

New cards
36

Downloading a Kindle​ e-book from​ Amazon, buying a computer online at Best​ Buy, and downloading a music track from​ iTunes, are examples of how information systems help business processes​ ________.

change the flow of information

New cards
37

Functional information systems that operate independently of one another are becoming a thing of the past because​ ________.

they make sharing information across functional systems difficult

New cards
38

Transaction processing systems​ (TPS) are information systems that​ ________.

perform and record​ sales, receipts, cash​ deposits, payroll, and credit decisions in a factory

New cards
39

Which of the following is NOT an example of a​ company's transaction processing​ system?

Walmart's internal email system

New cards
40

The data and software tools for​ organizing, analyzing, and providing access to data to help managers and other enterprise users make more informed decisions are referred to as​ ________ systems.

business intelligence

New cards
41

Management information systems​ (MIS) provide​ ________.

middle managers with reports on the​ organization's current performance

New cards
42

Which of the following systems would BEST support managers who focus on unique problems for which the procedure to arrive at a solution may not be fully predefined in​ advance?

Decision-support

New cards
43

Vail Ski Resort implemented a decision support system​ (DSS) in order to​ ________.

make better decisions about how to target their marketing programs

New cards
44

A Web interface which presents integrated personalized business content delivered to senior managers is​ ________.

a portal

New cards
45

A(n) ________ is used by senior managers to make decisions.

executive support system​ (ESS)

New cards
46

A display which presents graphs and charts of key performance indicators on a single screen for managing a company is called a​ ________.

digital dashboard

New cards
47

​_________ help businesses become more efficient by integrating functional business processes into a single information system that spans all business areas.

Enterprise resource planning​ (ERP) systems

New cards
48

Customer relationship management includes​ ________.

customer support applications

New cards
49

A(n) ________ system helps​ capture, manage, and apply the experience of the organization.

knowledge management​ (KM)

New cards
50

A supply chain management system is considered a type of​ ________ system because it shares data across multiple organizations.

interorganizational

New cards
51

An extranet is a system that shares data​ ________.

across multiple organizations

New cards
52

Working together as a team to align a competitive strategy with the​ company's goals is an example of​ ________.

collaboration

New cards
53

If a cookie company uses Facebook to help sell a​ product, they are embracing​ ________.

social business

New cards
54

A key word in social business is​ ________.

conversations

New cards
55

Businesses that collaborate and use social business often see benefits in​ productivity, quality,​ innovation, sales​ growth, and​ ________.

customer service

New cards
56

A collaborative business culture is characterized​ by:

reliance on teams of employees to achieve and implement the results.

New cards
57

In many​ companies, the information systems department is headed by​ a(n) ________.

chief information officer​ (CIO)

New cards
58

________ include(s) the strategy and policies for using information technology within an organization.

IT governance

New cards
59

Based on your​ reading, information systems help businesses compete​ ________.

by sustaining a competitive advantage is challenging

New cards
60

Another name for standard operating procedures for creating goods and services is​ (are) ________.

routines

New cards
61

A collection of routines for producing goods and services is called​ a(n) ________.

business process

New cards
62

The assumption that an MIS professor knows more about normalization than a student is an example of​ ________.

organizational culture

New cards
63

An innovation that dramatically changes the business environment is called​ a(n) ________.

disruptive technology

New cards
64

Information systems can​ ________ the organization by empowering​ lower-level employees.

flatten

New cards
65

The observation that IT broadens the distribution of​ information, empowers​ lower-level employees, and increases management efficiency is an example of the​ ________ effect of information technology on organizations.

organizational and behavioral

New cards
66

Which of the following options increases the strength of the market entrant​ force?

A reduction in government or local regulations that govern an industry

New cards
67

In the music​ industry, ________ are considered a newer substitute for​ CD-based music stores.

Internet music sites

New cards
68

The power of the customer​ ________ if they have an easy time switching from one company​ (e.g., not having to pay an exit​ fee) to another.

grows

New cards
69

Because Walmart has an efficient inventory replenishing​ system, they are able to reduce​ ________ costs.

overhead

New cards
70

Nike sells customized sneakers through NIKEiD to establish​ ________.

product differentiation

New cards
71

Companies that establish a competitive advantage by having the lowest prices in an industry are using a​ ________ approach.

cost-leadership

New cards
72

The competitive rivalry force of the Internet is strong because it has​ ________.

made it easier for companies to compete on price alone

New cards
73

According to the value chain​ model, employee​ recruiting, hiring, and training are considered a​ ________ activity of the firm.

support

New cards
74

mainframe

Largest category of computer, used for major business processing.

New cards
75

According to the value chain​ model, technology is considered a​ ________ of the firm.

support activity

New cards
76

According to the value chain​ model, sales and marketing is considered a​ ________ activity of the firm.

primary

New cards
77

According to the value chain​ model, operations are considered a​ ________ of the firm.

Primary activity

New cards
78

A​ ________ consists of a networked system that can synchronize the value chains of business partners​ ________.

value​ web; within an industry

New cards
79

A​ ________ consists of a networked system that can synchronize the value chains of business partners​ ________.

value​ web; within an industry

New cards
80

________ include two organizations sharing expertise.

Synergies

New cards
81

A virtual company uses​ ________ to link​ people, assets, and ideas.

networks

New cards
82

​A(n) ________ includes interdependent networks of​ suppliers, distributors, and outsourcing firms.

business ecosystem

New cards
83

In most​ cases, a business ecosystem includes​ ________.

a few keystone firms

New cards
84

Which of the following options is a challenge to the sustainability of strategically implementing an information​ system?

Managing strategic transitions

New cards
85

_____ refers to the principles of right and wrong that individuals use to make choices.

Ethics

New cards
86

The doubling of computer power every 18 months has raised questions about the _____.

Use of databases

New cards
87

Advances in data storage techniques and rapidly declining storage costs threaten ____.

Individual privacy

New cards
88

Comparing data from multiple sources to create digital dossiers of detailed information on individuals is called ______.

Profiling

New cards
89

In Europe, before data is gathered, _____ must be given by customers with knowledge of all the facts needed to make a rotational decision.

Informed consent

New cards
90

Copyright protects creators (individuals) of intellectual property for ______ .

70 years after the author's death

New cards
91

client/server computing

A model for computing that splits processing between clients and servers on a network, assigning functions to the machine most able to perform the function.

New cards
92

server

Computer specifically optimized to provide software and other resources to other computers over a network.

New cards
93

cloud computing

Model of computing in which computer processing, storage, software, and other services are provided as a shared pool of virtualized resources over a network, primarily the Internet.

New cards
94

moore's law

Assertion that the number of components on a chip doubles each year.

New cards
95

nanotechnology

Technology that builds structures and processes based on the manipulation of individual atoms and molecules.

New cards
96

unix

Operating system for all types of computers, which is machine independent and supports multiuser processing, multitasking, and networking. Used in high-end workstations and servers.

New cards
97

web hosting service

Company with large web server computers to maintain the websites of fee-paying subscribers.

New cards
98

legacy system

A system that has been in existence for a long time and that continues to be used to avoid the high cost of replacing or redesigning it.

New cards
99

BYOD

Stands for "bring your own device," and refers to employees using their own computing devices in the workplace.

New cards
100

quantum computing

Use of principles of quantum physics to represent data and perform operations on the data, with the ability to be in many different states at once and to perform many different computations simultaneously.

New cards

Explore top notes

note Note
studied byStudied by 5 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 30 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 5 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 22 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 9 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 20369 people
Updated ... ago
4.8 Stars(232)
note Note
studied byStudied by 28 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 31832 people
Updated ... ago
4.6 Stars(63)

Explore top flashcards

flashcards Flashcard58 terms
studied byStudied by 9 people
Updated ... ago
5.0 Stars(1)
flashcards Flashcard54 terms
studied byStudied by 36 people
Updated ... ago
5.0 Stars(2)
flashcards Flashcard52 terms
studied byStudied by 63 people
Updated ... ago
5.0 Stars(2)
flashcards Flashcard101 terms
studied byStudied by 3 people
Updated ... ago
5.0 Stars(1)
flashcards Flashcard114 terms
studied byStudied by 23 people
Updated ... ago
5.0 Stars(1)
flashcards Flashcard29 terms
studied byStudied by 4 people
Updated ... ago
5.0 Stars(2)
flashcards Flashcard84 terms
studied byStudied by 32 people
Updated ... ago
5.0 Stars(1)
flashcards Flashcard111 terms
studied byStudied by 11 people
Updated ... ago
5.0 Stars(1)