chapter 12 business
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9 Terms
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consumer
person who buys goods or services for their own use
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good
something you can physically touch
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service
something that is done for you
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own label product
carry the brand of the shop that sells them
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guarantee
promise by the manufacturer to replace or repair an item that develops a fault within a specified time frame
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warranty
is like an insurance policy which you must pay a premium
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let the buyer be aware
consumers need to use common sense when buying goods / services
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