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20 Terms

1
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What is the pharmacy contract?
Administrative arrangement between pharmacy contractor and various agencies, pharmacist cannot dispense NHS prescriptions without contract
2
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What does PSNC stand for?
Pharmaceutical Services Negotiating Committee
3
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What does CPCF stand for?
Community Pharmacy Contractual Framework
4
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What are the essential services?

1. Dispensing Medicines
2. Repeat Dispensing
3. Dispensing Appliances
4. Disposal of unwanted medicines
5. Public Health – Promotion of healthy lifestyles
6. Signposting
7. Support for Self-Care
8. Clinical Governance (PQS)
5
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Describe dispensing?
The supply of medicines and appliances ordered on NHS prescriptions, together with information and advice, to enable safe and effective use by patients and carers, and maintenance of appropriate records
6
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Describe repeat dispensing?
The management and dispensing of repeatable NHS prescriptions for medicines & appliances, in partnership with the patient and prescriber
7
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What are the current advanced services?
* Community Pharmacist Consultation Service (CPCS)
* Flu Vaccination Service
* Hypertension Case Finding
* New Medicine Service (NMS)
* Smoking Cessation Service
* Pharmacy Contraception Service (PCS) - *started 24/04/23*
* Appliance Use Review (AUR)
* Stoma Appliance Customisation (SAC)
8
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What are the locally commissioned services?
* Minor ailments
* Smoking Cessation – phasing out by national service
* Supervised administration of prescribed medication
* Needle & syringe exchange
* Diabetes screening
* Out of Hours service
* Medication review service
* Anticoagulant Monitoring
* Medicines assessment & compliance support
* Home care support
* PGD Service
* Head lice management
* Home delivery service
* Care Home service
* Gluten free food supply
9
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Describe selfcare?
The provision of advice and support by pharmacy staff to enable people to derive maximum benefit from caring for themselves or their families.
10
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Describe clinical governance?
a system through which healthcare provider are accountable for continuously improving the quality of their services and safeguarding high standards of care, by creating an environment in which excellence in clinical will flourish
11
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What are the clinical governance requirements in community pharmacy?

1. Patient and public involvement programme
2. Clinical audit programme
3. Risk management programme
4. Clinical effectiveness programme
5. Staff and Management programme
6. Use of Information
7. Premises standards
8. Implementing the approved particulars
12
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What are the two pars of the pharmacy quality scheme
Part I - Gateway Criteria

Part II - Quality Criteria
13
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What does part I of the PQS state?
To deliver a minimum of 15 NMS between 1 April 2023 and 31 December 2023
14
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What does part II of the PQS stand for?
Medicines Safety and Optimisation, Respiratory, Prevention
15
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Describe signposting?
The provision of information to people visiting the pharmacy, who require further support, advice or treatment which cannot be provided by the pharmacy, on other health and social care providers or support organisations who may be able to assist the person.
16
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Describe public health?
The provision of opportunistic healthy lifestyle advice on lifestyle and public health advice to patients receiving prescriptions who appear to have diabetes or be at risk CVD especially those with high B.P., who smoke or are overweight and pro-active participation in national/local campaigns, to promote public health messages to general pharmacy visitors during specific targeted campaign periods
17
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Describe disposal of unwanted medicines?
Acceptance, by community pharmacies, of unwanted medicines which require safe disposal from households and individuals. PCOs will need to have in place suitable arrangements for collection and disposal of waste medicines from pharmacies
18
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Describe dispensing appliances?
may regularly dispense appliances in the course of their business, or they may dispense such prescriptions infrequently, or they may have taken a decision not to dispense them at all
19
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What other things should pharmacist consider with dispensing appliances?
Signposting, home delivery, supplementary items, clinical advice on appliances, emergency supply
20
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What may influence whether the pharmacist dispenses the appliance?
Minimising waste, repeat dispensing, ID the pharmacy