Clarity, Language, and Nonverbal Communication

Flashcards covering clarity, abstractions, disfluencies, and the five types of nonverbal communication from the lecture transcript.

Unequivocal terms

Clear terms used to avoid misunderstandings.

Battery

A term with multiple meanings including: 1. Electric power source, 2. To physically beat someone, 3. A pitcher and catcher, 4. A group of things.

Buck

A term with multiple meanings including: 1. A one-dollar bill, 2. A male deer, 3. The action a bull or horse takes to throw a rider.

Low-level abstractions

Concrete statements with specific details that have no other meaning, used when clarity is essential.

High-level abstractions

Broad statements with little specific details.

Disfluencies

Speech hesitations or fillers such as "um," "you know" and "like" that should be limited.

Nonverbal communication

A powerful and ambiguous form of communication that can have multiple meanings, primarily expresses attitudes, affects career success, and varies from culture to culture.

Voice

A type of nonverbal communication encompassing tone, inflection, volume, pitch, and tempo.

Face and eyes

A type of nonverbal communication involving facial expressions and eye contact, which is not the same in all cultures.

Posture and movement

A type of nonverbal communication that reflects attitudes, creates feelings, and indicates power.

Personal space and distance

A type of nonverbal communication that reflects attitudes, creates feelings, and indicates power.

Time

A type of nonverbal communication that involves the use of time and variations in culture.