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Which dental software system does PPSC use?
Dentrix Ascend (AKA Academic Ascend or just Ascend)
What is Academic Ascend used for?
Scheduling appointments
Clinical charting
Patient records
Dental imaging
Treatment planning
Clinical notes
Patient communication
Billing
What are the components of a comprehensive patient record?
HIPPA acknowledgment
Patient Bill of Rights and Responsibilities
Medical and dental history
Clinical assessments
Head and neck exam
Intraoral/extraoral exam
Hard tissue exam
Periodontal examination and assessment
Radiographs
Clinical photographs
Diagnostic tests
Study models/digital scans
Risk assessments
Dental hygiene diagnosis
Treatment plan
Informed consent
Informed refusal
Treatment rendered
Prescriptions
Referrals
Communications with providers
Patient communications
Missed appointments
Cancellations
Patient education
Patient noncompliance
What should be documented if a patient refuses treatment?
Document the recommended treatment, that the patient refused, the discussion of risks/benefits/alternatives, the patient’s understanding, and obtain an informed refusal signature if applicable
Why is documenting treatment refusal important?
It provides legal protection by showing the patient made an informed decision
Can a dental hygienist diagnose cavities?
No. Cavities are diagnosed by the dentist
What can a dental hygienist diagnose?
Dental hygiene diagnoses related to oral health conditions within the hygiene scope of practice
What are some examples of things dental hygienists can diagnose?
Gingivitis
Periodontitis (periodontal disease)
Heavy plaque accumulation
Moderate to heavy calculus deposits
Generalized bleeding on probing
Poor oral hygiene/self-care
High caries risk (only risk assessment, not diagnosing the cavity)
Xerostomia (dry mouth) affecting oral health
Localized gingival recession
Areas requiring periodontal maintenance
What are examples of things dental hygienists cannot diagnose?
Dental caries (cavities)
A tooth requiring a root canal
A cracked tooth
An abscess
Oral cancer (may identify suspicious lesion and refer but cannot diagnose)
What is an easy trick for remembering what dental hygienists can or cannot diagnose?
Hygienists diagnose periodontal and preventive care needs. Dentists diagnose diseases requiring restorative or surgical treatment.
What is the dental hygienist’s primary clinical examination?
The periodontal examination and assessment
What is included in a comprehensive periodontal examination?
Probing depths
Bleeding on probing
Gingival recession
Clinical attachment level/attachment loss
Plaque
Calculus
Gingival health/disease
Bone height/bone loss (periodontal disease)
Mobility
Fremitus
Furcation involvement
Suppuration (puss)
What is not included in the periodontal examination?
Diagnosing cavities and evaluating root canal therapy
How should periodontal probing be performed?
Hit all 6 spots
Mesiobuccal
Mid-buccal
Distobuccal
Mesiolingual
Mid-lingual
Distolingual
Bone loss is an indication of what disease?
Periodontal disease
How often should a comprehensive periodontal examination be documented?
At every patient visit and documented at least once yearly
Why is documentation one of the most important responsibilities of a dental hygienist?
Maintains continuity of care
Communicates with providers
Protects the clinician legally
Demonstrates quality of care
Serves as a legal document
What is the most important documentation rule?
If it isn’t documented, it didn’t happen
Good documentation should be:
Accurate
Objective
Complete
Chronological
Legible
Clear
Concise
Promptly recorded
Dated
Signed
Why must documentation be objective?
Patient records are legal documents and should contain factual observations rather than opinions or assumptions
Can dental hygienists use abbreviations in chart notes?
Only medically accepted or practice-approved abbreviations should be used
Why should documentation be completed immediately after treatment?
To reduce errors, preserve accuracy, and strengthen legal credibility
Why are patient records considered legal documents?
They may be used as evidence in malpractice cases, board investigations, insurance audits, and other legal proceedings
What patient communications should always be documented?
Phone calls
Emails
Text messages
Referrals
Prescriptions
Missed appointments
Cancellations
Treatment refusal
Patient noncompliance
What documentation format is commonly used in dental hygiene?
Premade documentation templates organized in the chronological order of the dental hygiene examination and appointment
Why are documentation templates used?
Promote consistency
Improve efficiency
Ensure complete documentation
Create a chronological record of care
Reduce omissions