Human Resources Management Flashcards

Flashcards based on Human Resources Management lecture notes.

What are the generic objectives of Human Resources Management (HRM)?

To provide managers with the concepts, techniques, and tools they may need to know and manage HR and materials efficiently.

What are some specific objectives of HRM related to attitude?

Favorable attitude to job humanization, social perception, and HR empowerment (change agents).

What are the skills associated with HRM?

Understanding and solving human problems/conflicts in organizations.

What was the past focus of the HR function?

Focus in HR processes such as recruitment, training and development, appraisal, and reward.

What is the present role of HR?

Business partner, helping to get business objectives.

What is the future role of HR?

Connecting with shareholders.

When does HR transformation happen?

When we can define HR value proposition, and it's necessary to define all the elements of HR value proposition to transform HR.

How is value defined in HR?

By the receiver more than the giver; HR professionals add value when their work helps someone to reach their goals.

What are the implications in HR Job?

HR work starts in the business area , Before defining HR offer, we should know and understand the business and its needs , HR should be source of competitive advantage , HR should acquire necessary competencies to join its activity with business activity.

What is the HR contribution to the organization?

To assist the organization to achieve its strategic goals, Employ the skills and abilities of the workforce efficiently, and Increase employee’s job satisfaction and self-actualization.

What are the two parts in human resources described in Chapter 1: Class 2?

Hard and Soft.

What does 'Hard' HR refer to?

Personal administration, labor relationships, and prevention hazards.

What does 'Soft' HR refer to?

Recruitment, training, and development.

In labor laws, what does 'In dubio pro operario' mean?

The worker is always right.

What are 'Unrenounceable rights'?

Rights that cannot be waived or denied, such as the right to strike or take holidays.

What is the primary role of a representative of workers?

Defend rights of the workers.

Give examples of Types of contracts

Indefinite contract, Temporary contract, Full time, and Part time.

What are the steps in workforce planning?

Set up future scenario, Program, Execution, and Control

What are the elements of a job description and professiogram?

Roles and responsibilities, Requirements, and Environmental conditions

What are the implications in the job position?

Education, experience, knowledge, and personality.

What is Resource Theory (Barney, 1991)?

A resource becomes a sustainable competitive advantage when competitors are unable to copy or obtain it.

When does HR becomes a competitive advantage?

When it comes from team interaction, not from individuals and When it comes from HR systems, not from independent policies.

What is strategic human resource management (SHRM)?

The linking of HR policies and practices with company strategy.

What are the main objectives of a HRP contemporary approach

To attract and retain the number of people required with the appropriate skills, expertise and competences and To anticipate problems of potential surpluses or deficits of people.

What is internal Recruiting?

The process of seeking job applicants from within the organization

What is the importance of an INTERVIEW ?

INTERVIEW is the only way to evaluate the candidate appearance, and facial expression. Allow to judge the candidate in different situations that the recruiter ask to the candidate, his verbal and non-verbal language quality, persuasion

What is the Star model in Critical incident interview?

Situation, Task, Action, and Result

Why is Job Position the most important think to organise a HR area apart from humans?

Job position is the basis, the column, the pillar from which we are going to organize the whole company.

What should we identify to create a job position inside a company?

Tasks, things to be done inside a company.

What elements do we analyse to create job positions?

Task, Function, Job positions and split them into different departments.

Give examples of Methodologies to know number of job positions

Direct observations , Questionnaire, and Interview

Process to do Adequacy person-position

The first is to see how many jobs positions doI have and choose the best suited people for this position.

What a depth interview is made to?

In order to predict future behaviours based on past behaviours.

Difference between Training and Development

Training is a short-term activity and Development a long term and future oriented activity.

Definition of Career Planning

Career planning is systematic and planned procedure to classify, to value, to develop and to fit in agreement with the needs of the company the management leaders” Manage present to build future.

What is the role of Coaching?

To develop the potential of people in a structured and effective way. Help to look the reality in different ways expanding the different possibilities of actions to perform.

What we need competences for?

Recruitment, promotion, and creation of teams.

What is the evaluation process made on?

Checking if you are doing a good job or not, based on competences.

What is a rotation index?

The amount of people that changes from one company to the other. It is how many people leaves the company yearly.

What is a career plan?

It is a path with several steps for a certain talented employee to achieve their personal goals and objectives.

What is a succession plan?

Created for the whole company. As we know the people that is going to leave the company next year, we need people that are ready to cover those vacancies by the time the other people are leaving, there are training programmes to prepare them.

What are the parts of a salary?

Fixed, variable, and flexible salary.