Effective Communication Reviewer Flashcards

Vocabulary flashcards generated from the Effective Communication PowerPoint review notes.

Social communication

The way people use language, gestures, facial expressions, eye contact.

Cultural communication

The exchange of ideas, beliefs, traditions, and values influenced by one's culture.

Inclusive discourse

Communication that makes everyone feel respected, accepted, and valued regardless of differences.

Ethical communication

Builds trust and credibility.

Attitude

A person's feelings or behavior toward someone or something.

Assumption

An idea accepted as true without enough evidence.

Perspective

A person's point of view shaped by experiences, beliefs, and culture.

Critical Listening

Listening beyond the spoken words.

Critical Reading

Reading carefully while asking questions.

Critical Viewing

Looking beyond pictures and videos.

Literary communication

The exchange of meaning and messages between the author and the reader using a form of literature.

Media communication

Content distributed through traditional, centralized mass channels to a large, often passive audience.

Digital communication

Content distributed through decentralized, internet-based channels that allow for high levels of interactivity and user generation.

Social responsibility

Understanding that communication has consequences.

Diversity

Refers to the differences among people.

Shared values

Beliefs and principles that unite people despite their differences.

Narratives

Stories that describe events, experiences, or situations to entertain, inform, or teach a lesson.

Argumentative

A type of writing or speech that presents a claim or opinion and supports it with facts, evidence, and reasoning to persuade others.

Culture

Refers to the beliefs, values, customs, traditions, language, behaviors, and ways of life shared by a group of people.

Cultural awareness

Recognizing that people come from different cultural backgrounds and understanding that these differences influence the way they communicate and interact with others.

Sensitivity in communication

Acts as your social compass which guides you through interactions with awareness, respect, and adaptation.

Cultural sensitivity

Requires empathy, open-mindedness, and respect.

Cultural identity

Your sense of belonging to a group based on shared characteristics.

Stereotype

An oversimplified belief about a group of people.

Prejudice

Having negative opinions about someone without knowing the facts.

Discrimination

Occurs when people are treated unfairly because of their race, gender, language, disability, religion, appearance, or social status.

Ethnocentrism

The belief that one's own culture is better than others.

Generalization

Damages relationships by making people feel unseen, misunderstood, and reduced to a single characteristic of their identity.

Main Message

The central idea clearly expressed in any communication — the core argument or purpose the author wants you to understand.

Implied Message

The underlying meaning suggested but not directly stated — requires careful reading and interpretation to uncover.

Bias

Prejudice and unfair perspectives in media that must be recognized to think critically and evaluate information fairly.

Inclusive language

Refers to communication that avoids biased, offensive, or exclusionary expressions.

Gender stereotypes

Beliefs based on gender.

Racial or ethnic stereotypes

Beliefs about people based on race or ethnicity.

Age stereotypes

Beliefs based on a person's age.

Occupational stereotypes

Beliefs about people based on their profession.

Speech

A formal or informal spoken expression of ideas, thoughts, opinions, feelings, or information delivered to an audience.

Speech to inform

Presents facts and data to raise awareness about the topic or shares information with the audience.

Speech to persuade

Presents information for the purpose of convincing the audience to take action or change opinions about certain issues.

Speech to entertain

Presents facts or opinions in a humorous manner to amuse the audience.

Introduction

The opening part of the speech.

Body

The main part of the speech.

Conclusion

The closing part of the speech.

Public-facing texts

Communication materials created for public consumption.