Teamwork, Collaboration, and Communication in Professional Nursing Practice

What is the primary priority of interprofessional teams in healthcare?

Patient safety

What role does the professional nurse play in interprofessional teams?

Ensuring high quality teamwork

What is the most frequently identified root cause of reported sentinel events?

Lack of communication/failure to communicate

Why is teamwork among healthcare professionals important?

To ensure patient safety and provide high quality care

What is essential for effective communication in healthcare teams?

Constant communication

What is the goal of interprofessional teamwork in nursing?

Achieving high quality patient care.

What are the key components of effective interprofessional teams in nursing?

Communication, mutual respect, and shared decision making.

What is a goal of collaborative practice in healthcare?

Ensure continuum of care.

What type of care should collaborative practice be driven by?

Research-based, high-quality, cost-effective care.

What is essential for resolving issues and solving problems in interprofessional teams?

Mutual respect with colleagues and patients.

What are the levels of collaboration in interprofessional teamwork?

Lowest: information exchange, Middle: consultation and coordination of care, Highest: referral and co-management.

What is the role of collaboration with patients in healthcare decisions?

Support decisions made by patients without imposing one's beliefs.

What is patient autonomy in healthcare?

Always encourage patients to make their own decisions regarding their care.

Who sets the goals for patient care?

The patient.

What does consultation involve in a collaborative healthcare environment?

Providing input and advice while working together with other professionals.

What recent change in healthcare has affected the delivery of care?

Short hospital stays have become more common, leading to decreased costs of care.

What is important about collaboration with other healthcare professionals?

Recognizing each person's contributions and expertise in the interdisciplinary team.

What role do family members play in patient care?

They provide support and help with care when the patient is discharged.

Why is empowerment important for nurses in healthcare?

It allows them to express concerns and communicate effectively in a complex environment.

What are basic tools needed for communication in healthcare?

Very specific standardized tools used to communicate effectively.

What characterizes effective interprofessional healthcare teams?

They function in an environment where all people can voice opinions and share in decision making.

What type of communication is essential for interprofessional team performance?

Clear and focused communication.

What is poor communication associated with in healthcare?

Patient safety.

What are handoff problems in healthcare?

Issues that arise when transferring care to another provider.

What is a major contributing factor to adverse events during handoffs?

Inadequate handoff communication.

What is a significant communication failure that can lead to wrong site surgery?

Inadequate handoff communication.

What should be checked on a consent form before a procedure?

The procedure the patient is getting done.

What is a timeout in a medical procedure?

A stop in the procedure at important intervals before moving on.

What is the most important information to share in an emergency?

Allergies and code status.

What organization provides the goal standard in care for healthcare communication?

The Joint Commission.

What has led to the implementation of more tools for communication in healthcare?

The increase in adverse events.

What does increased awareness of safety risks in healthcare lead to?

Better communication practices.

What does TeamSTEPPS stand for?

Team Strategies and Tools to Enhance Performance and Patient Safety

What does SBAR stand for?

Situation, Background, Assessment, and Recommendation

What is cross-monitoring in interprofessional communication?

A technique where team members observe each other's performance to ensure safety and effectiveness.

What does CUS stand for in communication techniques?

Concerned, Uncomfortable, Safety

What is the purpose of the callout technique?

To communicate critical information clearly and efficiently during a situation.

What is the check-back technique?

A communication method that involves repeating back information to confirm understanding.

What is the two-challenge rule?

A rule that empowers all team members to stop a situation if they perceive a safety breach.

What are some barriers to interprofessional communication?

Different languages

What is a barrier to interprofessional collaboration related to personal interactions?

Conflicts

What type of behavior can disrupt interprofessional communication?

Disruptive behavior

What factor related to background can affect interprofessional communication?

Experience

What can cause issues in interprofessional collaboration when routines are altered?

Varying from routine

What can excessive pressure lead to in interprofessional teams?

Excessive stress

What personal characteristic can lead to misunderstandings in interprofessional communication?

Personality differences

What can differing beliefs lead to in interprofessional teams?

Different values and expectations

What aspect of patient care can complicate interprofessional collaboration?

Complexity of care