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What is the term for “simply means the differences inherent among people; what makes each person unique and valuable in his or her own right; develop behaviors, norms and values, traditions”?
Human Diversity
What is the term for “possessing a set of attitudes, behaviors and policies that come together in a system, among individuals to enable effective interactions in cross culture framework”?
Cultural competency
What is the term for “may view norms and values as only acceptable ones”?
Ethnocentrism
What is the “process by which persons of a different culture give up their original cultural language and identify with or merge into another”?
What is “Individual experiences various states of health and illness (ranging from extremely good health to death) that fluctuate throughout his life”?
Health & Illness Continuum
What is Maslow’s Hierarchy from bottom to top?
Physiologic (Food, Shelter, Clothing, S3xual gratification)
Safety
Belongingness and Love
Esteem
Need to Know and Understand
Aesthetics
Self-Actualization
What is “pitch, stress, tone, pauses, speech rate, volume, accent, and quality of your voice”?
Paralanguage
Which negative clue can actually lead to improved communication?
Looking puzzled
What is “a physical examination technique in which healthcare providers use their hands and sense of touch to evaluate the size, texture, consistency, and location of underlying body structures”?
Palpation
What are the two ways you should work with a patient who is unconcious?
Work quickly and efficiently
What “may impact day-to-day functioning, and usually last throughout a person's lifetime; a group of conditions due to an impairment in physical, learning, language, or behavior areas”?
Developmental Impairments
Where would you find Mobility status on SBAR?
Assessment
What are ways to improve communication?
Slow down
Use plain, nonmedical language
Show or draw pictures, use the teach back or show me technique
Create a shame-free environment
Which age group would you expect to be able to use logic and reasoning?
School-aged
What is the name for the age group for individuals between 10-25?
Adolescents
What is the term used when doctors and patients work together to make the proper choices for the patient?
Autonomy
An ________ is admitted to the hospital for diagnostic studies or treatment and occupies a bed more than 24 hours.
Inpatient
________ refers to a person who neither believes nor disbelieves in a god.
Agnostic
Sprinkles versus Jimmies is an example of a local or regional dialect expression, which is called what?
Colloquialism
Which can have a DNR status suspended?
Surgery, IV contrast administration, invasive procedures
How can you improve your communication with others? (Select 3)
Slow down, use non-medical language, use teach back method
What is the 5th stage of the grieving process?
Acceptance
________ is defined as all of the socially transmitted behavior patterns, arts, beliefs, institutions, and all other products of human work and thoughts by particular classes, communities, or populations.
Culture
What type of awareness is “all know but pretend not to know to avoid interpersonal conflicts”?
Mutual pretense
What are the 3 Aspects of Death?
Physical, emotional, personal
What are the 5 stages of dying/death?
Denial, Anger, Bargaining, Depression, Acceptance
What is a “legal document which lists patient preferences regarding specific medical interventions if they are unable to make a decision”?
Advance Directive
What is “used at end of life when patient is unable to make their own health care decisions”?
Advanced Directive
What is a “written, legal document that states any medical treatments you would or would not want to be used to keep you alive. Preferences for other medical decisions”?
Living will
What does DNR stand for?
Do not resuscitate
When can a DNR/AND be suspended?
During surgery or invasive procedures – due to anesthesia (local or moderate)
_______ is one of the biggest enemies of diagnostic images.
Motion
What is one of the most effective means of reducing motion?
Communication