Team Development, Communication, and Persuasion: Key Concepts and Strategies

What are the four natural stages of team performance development?

Forming, Storming, Norming, and Performing

What should be the primary focus in team communication?

Performance

Why is psychological safety important in team settings?

It allows team members to express themselves without fear of negative consequences.

What is groupthink and how can it be avoided?

Groupthink is the tendency for group members to conform to a consensus without critical evaluation; it can be avoided by encouraging diverse opinions and open discussions.

What is the goal of persuasive speeches?

To attempt to change audience attitudes.

What is Monroe's Motivational Sequence?

A persuasive speech structure that includes Attention, Need, Satisfaction, Visualization, and Action.

What is a key characteristic of a persuasive argument?

Source credibility, which includes competence and trustworthiness.

What are great interviews focused on?

Collecting historical stories and experiences through open-ended questions.

What should be avoided in interviews to ensure quality information?

Opinions, conjectures, speculations, and what interviewees think you want to hear.

How often should teams meet to foster effective communication?

Meet often.

What is the importance of providing positive feedback in teams?

It helps evaluate performances and encourages team members.

What is a common sense of purpose in a team?

A shared goal that bonds team members socially.