Mkt comm exam 2- Hubspot videos

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33 Terms

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Paid Media

External marketing efforts that you pay to place (e.g., display ads, search ads, sponsored content, promoted pins).

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Examples of Paid Media

HGTV Urban Oasis Instagram Story Ad, TAP Air Portugal Retargeting, Google Maps Promoted Pins.

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Three Phases of Paid Media Strategy

Media Planning, Media Buying, and Media Optimization.

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Media Planning

Researching audience, setting goals, identifying media platforms.

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Media Buying

Purchasing ad placements, setting bids, and automating purchases.

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Media Optimization

Tracking performance, refining campaigns to increase ROI and lower spend.

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Key Insight

Paid, Owned, and Earned Media work together for maximum impact.

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Goal Alignment

Paid media goals should connect directly to overall business and marketing objectives.

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Revenue Driven Approach

Start from top-level business goals (e.g., 26% YoY growth) and define paid media’s contribution using past data

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Industry Example (Investment Products) 

Focus on customer acquisition and value

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Industry Example (Cereal Brands)

Focus on brand awareness and loyalty.

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Key Takeaway (Goals) 

Work backwards from revenue goals—use paid media to fill gaps between projections and targets.

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Buyer’s Journey Stages

Awareness → Consideration → Decision.

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Efficiency Approach (Melissa McKay) 

Bottom up focus on retargeting and current customers.

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Growth Approach (Melissa McKay)

Full funnel strategy covering awareness, consideration, and conversion.

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Channel Match (Costas Tsiappourdhi) –

Awareness: TV, Display, Video, Out-of-Home
Consideration: Paid Social, Influencers, Sponsored Content
Decision: Search Ads, Retargeting, Conversion Formats

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Flywheel Principle 

Use customer data to continuously improve targeting and long term growth.

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Budget Mindset 

Treat paid media like an investment game—seek scalable, profitable opportunities.

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Tom Hammel’s Advice 

Start with available funds; increase gradually and strategically.

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Kirk Williams’ Advice

Understand your cash flow and realistic profit margins.

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Melissa McKay’s Advice 

Review quarterly and avoid daily reactionary changes.

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Budget Re-Evaluation

Test new opportunities, measure ROI/ROAS, and scale proven results.

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70/20/10 Budget Rule (Costas Tsiappourdhi) –

70% Core performance (proven channels)
20% Optimization (improving conversions/testing nearby platforms)
10% Experimental (new bold ideas or event-focused campaigns)

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Key Takeaway (Budgeting)

Base spending on data, not guesses—grow only when justified by returns.

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Allocating Budget

Divide total budget across campaigns/platforms based on performance and goals.

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HubSpot Example –

Goal: Increase sales to existing customers; $10,000 total ($7,000 Facebook Ads, $3,000 Google Search).

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Performance Insight

Facebook ROAS = 2.71 vs Google ROAS = 2.00 → Facebook more efficient despite higher CPC.

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ROAS (Return on Ad Spend) 

Revenue ÷ Spend = ROAS.

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Budget Visualization

Compare % Spend vs. % Revenue by Channel to find over/underperforming platforms.

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Reallocation Metric 

Use ROAS, CTR, CPA data to guide budget adjustments.

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Evaluation Frequency

Review quarterly for better trend insights.

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Key Takeaway (Overall) 

Visualize and use performance data to justify reallocations and budget increases to stakeholders.