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stereotypes
an overgeneralized belief about a particular group of people
prejudice
a preconceived judgment toward a certain person based on their group
discrimination
the unjust treatment toward a person based on the group they belong to
reference groups
groups we compare ourselves to when evaluating behavior
relative deprivation
perception by a person that the amount of a desired resource they have is less in comparison to the reference group
downward social comparison
when people compare themselves to those less proficient to make themselves feel better
spotlight effect
overestimating others’ noticing and evaluation of our appearance and performance
false consensus effect
overestimating how much other people share our beliefs and behaviors
self-perception theory
people develop their attitudes by observing their own behavior and then concluding what attitudes must’ve caused it
ingroup bias
the tendency for humans to be more helpful and positive towards members of their own group rather than an outgroup
outgroup bias
negative categorizations, feelings, and ideas about people who aren’t part of a person’s ingroup
outgroup homogeneity effect
the tendency to view an outgroup as homogeneous (same), whilst their ingroup is heterogeneous (varied)
self-fulfilling prophecy
own beliefs lead you to act in ways that fulfil our expectations
cognitive dissonance
mental discomfort a person experiences who holds 2 or more contradictory beliefs, ideas, or values
fundamental attribution error
bias in which one only focuses on others and believes their negative behavior is due to internal attributions, whereas their positive behavior is due to external attributions.
self-serving bias
bias in which one only focuses on themself and believes their negative behaviors are due to external attributions, whereas their positive behavior is due to internal attributions
actor-observer bias
bias in which one believes their own negative behaviors are due to external attributions while others’ are internal attributions. in addition, they believe their own positive behaviors are due to internal attributions while others’ are external attributions
norm of reciprocity
the rule that we should pay back what we receive from others
foot in the door technique
getting a person to agree to a large request by first having them agree to a smaller one
door in the face technique
getting a person to agree to a second, more reasonable request after asking a large one that they’ll most likely turn down.
social loafing
exerting less effort when working on a task in groups than individually
social facilitation
the presence of others improves one’s performance
social impairment
the presence of others hinders one’s performance
group polarization
the tendency for groups to make more extreme decisions than the initial inclination of each individual member
group think
when a group prioritizes harmony and conformity over critical thinking and decision making
bystander effect
people are less likely to provide needed help in groups than individually
diffusion of responsibility
when others are present, one is less likely to take responsibility
deindividuation
the loss of self-awareness and personal identity when in groups due to perceived lack of accountability
social norms
the perceived informal, unwritten rules that define acceptable and appropriate actions
normative influence
when people conform to social norms for fear of negative social consequence
informational influence
when people conform in unclear situations because they’re unsure what to do
mere-exposure effect
repeated exposures to a stimulus promotes greater liking of it.
behavioral approach
the influence of behavior through observation, rewards + punishments, and making associations
cognitive approach
the influence of behavior through problem solving, mental processes, and decision making
sociocultural approach
the influence of behavior through societal and cultural factors: family, peers, gender, religion, and ethnicity
psychodynamic approach
the influence of behavior through unconscious urges + impulses and repressed memories of childhood trauma
humanistic approach
the influence of behavior through the belief that humans are inherently good and we want to reach our potential; we have self concept and free will
constructive memory
using existing knowledge, schemas, and experiences to fill in gaps of information during encoding + retrieval
context dependent memory
remember information best in similar locations
mood congruency
information is best recalled if a person’s emotional state is similar to the emotional state/tone of processing
representative heuristic
mental shortcut where someone makes a decision based on how something fits their schema or prototype of a concept
availability heuristic
mental shortcut based on how readily relevant instances come to mind due to recent experiences
framing
decision making can be affected by how choices are structured
prototype
the best example of a category (icon of schema)
reliability
consistency of scores
validity
how well a tool (test) assesses what it’s accurately aimed to measure
stereotype threat
when worry about conforming to a negative stereotype leads to the underperformance on a task by a member of the stereotyped group
openness
receptive to new ideas, creative, and broad in interests
conscientiousness
responsible, organized, and disciplined
extraversion
outgoing, assertive, and talkative
agreeableness
trusting, helpful, and easy-going
neuroticism
emotionally unstable, anxious, and moody