terms o forgot

Infdivid factors that affect decision making

1.       Intuition

2.       Creativity (novel ideas)

Synergy - Group decision factors

1.       decisions that most people get behind)

Social decision schemes - Group decision factors

rules that determine final group decisions

Individ prereq : Foundation for participation + empowerment

motivation to act on ideas, capability to become pyshcologically involved in participative activities,

Referent power

1.       – interper attractiveness (lebron)

Intergroup sources of power

1.       Control of critical resources – group has power over another when they control resource they need

2.       Strategic contingencies – activities that other group depends on in order to complete their task (assembly line)

Social power

accomplish group goals ,motivates put group needs before their own

Personal power – used for personal gain (neg)

Symbols of power (kanters)

1.       Ability to intercede someone in trouble

2.       Access to early info

3.       Having top managers seek their opinion

manage political behavior constructively

increase openness, reduce uncertainty, and clarify goals, recog behavior

8 types of influence tactics

1.       Pressure – demands/ threats

2.       Exchange – (least often) reminds u of prev favor, or promises you a reward

3.       Coalition – (moderate) peer pressure

4.       Ingratiation – put you in good mood

5.       Consultation- seeks your participation in making decision

Political skills

1.       Social acuteness (reading social situations)

2.       Interper influence (subtle, adaptive)

3.       Networking ability

4.       Sincerity

Person role conflict

employ. Expected to behave in ways that violate personal values (ethic violation)

Transformational coping

process of modifying ones perception of an event in order to reduce stress

perceptual

window one interacts w others , influences clarity, and accuracy

Extinction

weakens behavior by attaching no consequence to it (ignore it)

 Instrumentality- Expectancy theory Key constructs

belief that performance is related to rewards

 Valence - Expectancy theory Key constructs

value one places on specific reward

 Expectancy - Expectancy theory Key constructs

belief that effort leads to performance

Withdrawal mechs :

Conversion –

1.       emo conflicts become physical (headaches, nausea)

Distributive bargaining

(zero sum) goal of parties in conflict + each party seeks to max its resources

Integrative neg

(joint gain) goals are not the same but both focus on sides achieving their own goal

 

Compensation mechanisms

1.       individual makes up for neg situation by devoting themselves to another (my relationship is bad so im gonna spend more time at work)

• Identification - Compensation mechanisms

individual patterns their behavior after another

Rationalization - Compensation mechanisms

- trying to justify ones behavior by contrasting bogus reasons why

Defense mechanisms

Displacement

1.       directing anger toward someone who is not source of conflict

Fiedlers

team effectiveness is determined by fit of leaders needs, structure and favorableness of situations (leader-member relations, task structure, position power)

Path goal theory

(motivational theory) best leader is one who removes obstacles for followers

Situational leadership model

leader's ability to adjust their style based on the readiness or maturity level of followers (Hersey and Blanchard)

 

Leader-Member Exchange (LMX) theory

leaders develop different quality relationships with Different followers, forming in-groups and out-groups