2a. Effective Recruitment - Different Job Roles & Responsibilities

How are job roles structured within a business?

Businesses have a range of job roles that are interconnected within the organisational structure. While job titles and responsibilities vary, there are similarities in roles at each level

What are examples of job roles and responsibilities?

• Director

• Senior manager

• Supervisor or Team Leader

• Operatives and Support staff

What is an example of a director and their responsibilities?

Examples:

• In a restaurant, this likely to be the business owner

• In a school, this is the governors or headteachers

Responsibilities:

• Overall business performance

• Target setting

• Corporate objectives (the specific performance goals set by senior management for the business to achieve over time)

• Making key business decisions

• Reporting to shareholders (the owners of limited companies) and other key stakeholders

What is an example of a senior manager and their responsibilities?

Examples:

• In a restaurant, this is likely to be the head chef and head waiter

• In a school, this is the deputy and Assistant Headteachers

Responsibilities:

• Managing and leadership of business functions

  • Functional strategies

  • Overseeing the work of teams and their supervisors

  • Medium-term (few months/years) decision making

What is an example of a supervisor or term leader and their responsibilities?

Examples:

• In a restaurant, this is likely to be the sous chef and shift manager

• In a school, this is the head of year or head of faculty

Responsibilities:

• Managing a group of workers

• Delegate (where a manager gives authority to another person to carry out specific activities) work

• Reward and discipline operative staff

• Make routine decisions

• Department budgeting

• Organise staffing

What is an example of operatives and support staff and their responsibilities?

Examples:

• In a restaurant, this is junior chef, kitchen porter and waiters

• In a school, this is the teachers, teaching assistants, finance and administrative staff

Responsibilities:

• Carrying out work delegated by supervisors

• Support colleagues as directed