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What year was Stanley founded?
1913
What is the Quencher and when was it launched?
A durable insulated bottle launched in 2016.
What marketing strategy helped the Quencher gain popularity in 2017?
Promotion via The Buy Guide, Instagram, and influencers.
What leadership change occurred in 2020 at Stanley?
Terrence Riley became president and repositioned the Quencher as a lifestyle item.
How did Stanley's revenue change from 2017 to 2023?
Revenue increased from $70 million to $750 million.
What are some key lessons learned from Stanley's marketing strategy?
Target the right audience, influencers spark demand, scarcity fuels hype, emotional connection is more important than product function, and bold leadership drives brand revival.
What defines the nature of U.S. business?
Organizations that risk time and capital to gain profit while considering consumer demand.
What is the domestic business environment?
The environment in which a firm conducts its operations and derives its revenues.
What factors affect the global business environment?
Political unrest, economic conditions, and trade agreements.
What is the technological environment in business?
All the ways by which firms create value for their constituents.
What is the political-legal environment?
The relationship between business and government, including employment laws and zoning restrictions.
What does the sociocultural environment encompass?
The customs, values, and demographic characteristics of the society in which an organization functions.
What is the economic environment's impact on business?
It influences demand for goods and services, affecting wages and employment.
What are the factors of production?
Labor, capital, entrepreneurs, physical resources, and information resources.
What is a planned economy?
An economic system where the government controls production and allocation decisions.
What defines a market economy?
An economic system where individuals control production and allocation decisions through supply and demand.
What is GNP?
The total value of all goods and services produced by a national economy within a given period.
What is real GDP?
GDP adjusted for changes in currency values and price changes.
What is purchasing power parity?
The principle that exchange rates are set so that prices of similar products in different countries are about the same.
What does fiscal policy involve?
Government control of spending.
What is the balance of trade?
The value of exports minus the value of imports.
What is the balance of payments?
The flow of all money into or out of a country.
What is national competitive advantage?
International competitive advantage stemming from various factor conditions, demand conditions, and firm strategies.
What is the role of cultural environment in international business?
It influences how businesses adapt to different markets and consumer preferences.
Why is cultural awareness important in international business?
Success depends on understanding and adapting to different cultural norms and practices.
What challenges did Disney face in Hong Kong?
Disney Hong Kong struggled due to ignoring Chinese culture and the one-child law.
How did Disney improve its performance in Hong Kong?
By redesigning its cultural approach and creating culturally relevant advertisements.
What are the key components that define culture?
Values, symbols, beliefs, and language.
How do similar cultures affect international business interactions?
Similar cultures tend to have fewer issues in business interactions.
What is an example of a cultural misunderstanding in negotiations?
In Japan, the word 'hai' can mean both 'yes' and 'uh-huh', leading to confusion.
What is Sharia finance's perspective on interest?
In Islam, charging interest is often viewed as immoral.
How do time perceptions differ between the US and the Middle East?
The US values punctuality and scheduling, while the Middle East is more flexible and less formal.
What branding issue did Esso face in Japan?
Esso translates to 'stalled car' in Japanese.
What does the term 'local content law' refer to?
Laws requiring that products sold in a country be partially made there.
What is a cartel?
An association of producers, such as OPEC, that regulates supply and prices.
What is the difference between a quota and a tariff?
A quota is a limit on the amount of a product that can be imported, while a tariff is a tax on imports.
What is dumping in international trade?
Selling products in another country at less than the cost of production.
What does the PESTEL framework analyze?
Political, Economic, Sociocultural, Technological, Environmental, and Legal factors affecting business.
What was a key reason for Home Depot's failure in China?
Chinese consumers preferred to have others do home improvement tasks for them.
How did IKEA's approach to sustainability evolve?
IKEA shifted from promoting fast replacement to focusing on renewable energy and waste reduction.
What are IKEA's 2030 sustainability goals?
To promote sustainable living and achieve circular and climate-positive operations.
What is the significance of the stakeholder model of responsibility?
It emphasizes the importance of balancing the interests of customers, employees, investors, suppliers, and communities.
What are the four areas of social responsibility?
Environment, customers, employees, and investors.
What does the acronym ESG stand for?
Environmental, Social, and Governance, focusing on sustainable and ethical business practices.
What are the four approaches to implementing social responsibility programs?
Obstructionist, Defensive, Accommodative, and Proactive.
How do governments influence business practices?
Through direct regulation (laws and agencies) and indirect regulation (tax codes).
What is the primary focus of the 'People & Planet Positive' plan?
To encourage sustainable practices and reduce environmental impact.
What is the challenge IKEA faces regarding consumerism?
Balancing high-volume sales with discouraging disposable consumer behavior.
What does 'greenwashing' refer to?
The practice of misleading consumers regarding the environmental practices of a company.
What is indirect regulation in business?
Indirect regulation refers to tax codes that encourage or discourage certain behaviors.
What are the formal dimensions of social responsibility in business?
Formal dimensions include legal compliance, ethical compliance, and philanthropic giving.
What is legal compliance in the context of social responsibility?
Legal compliance involves following laws and regulations.
What does ethical compliance entail?
Ethical compliance includes codes of ethics, training, and ethics committees.
What is the significance of philanthropic giving for businesses?
Philanthropic giving involves donations that are often tied to organizational benefits.
What role does leadership play in the informal dimensions of social responsibility?
Leadership sets the ethical tone and culture within an organization.
What is whistle-blowing?
Whistle-blowing is the act of exposing misconduct within an organization.
How can businesses evaluate their social responsibility?
Businesses can use codes of ethics and social audits to measure performance.
What is the definition of a small business?
A small business is independently owned and has little market influence.
What is the role of the Small Business Administration (SBA)?
The SBA is a federal agency that supports small firms.
What is the importance of small businesses in the U.S. economy?
Small businesses create two-thirds of new jobs and drive innovation.
What are the popular sectors for small businesses?
Popular sectors include services, retailing, construction, wholesaling, finance, manufacturing, and transportation.
What are the key traits of an entrepreneur?
Key traits include resourcefulness, customer focus, independence, and risk tolerance.
What is distinctive competence in business?
Distinctive competence refers to unique strengths that allow a business to outperform competitors.
What is a business plan?
A business plan defines goals, strategies, and financial planning for a venture.
What are the start-up options for new businesses?
Options include buying an existing business, franchising, or starting from scratch.
What are the advantages of a corporation?
Advantages include limited liability, continuity, and access to capital.
What is the disadvantage of double taxation in corporations?
Double taxation means that corporate profits are taxed at both the corporate and shareholder levels.
What is a sole proprietorship?
A sole proprietorship is a business owned by one individual with unlimited liability.
What are the pros and cons of partnerships?
Pros include shared knowledge and resources; cons include unlimited liability and continuity issues.
What is a limited liability company (LLC)?
An LLC provides limited liability protection to its owners and avoids double taxation.
What is the M1 money supply?
M1 includes the most liquid forms of money, such as cash, checks, and checking accounts.
What does M2 money supply include?
M2 includes M1 plus convertible money like time deposits and savings accounts.
What are the functions of money?
The functions of money are as a medium of exchange, store of value, and measure of worth.
What is the primary function of commercial banks?
To accept deposits, make loans, and earn profits.
What is the prime rate?
The best interest rate available in the market.
What do savings and loan associations primarily focus on?
Accepting deposits and making loans primarily for home mortgages.
What is a mutual savings bank?
A financial institution whose depositors are owners sharing in its profits.
What is a credit union?
A nonprofit, cooperative financial institution owned and run by its members.
What is a pension fund?
A nondeposit pool of funds managed to provide retirement income for its members.
What role do insurance companies play in finance?
They invest funds collected as premiums charged for insurance coverage.
What is the function of a finance company?
To specialize in making loans to businesses and consumers.
What is an Individual Retirement Account (IRA)?
A tax-deferred pension fund that wage earners set up to supplement retirement funds.
What are trust services in banking?
Management by a bank of an estate, investments, or other assets on behalf of an individual.
What is currency exchange?
The process of converting one currency into another for international transactions.
What is a letter of credit?
A bank promise to pay a designated firm a certain amount if specified conditions are met.
What is electronic funds transfer (EFT)?
Communication of fund-transfer information over wire, cable, or microwave.
What does the Federal Deposit Insurance Corporation (FDIC) do?
Guarantees the safety of deposits up to $250,000 in insured financial institutions.
What are the main functions of the Federal Reserve System?
Determines reserve requirements, sets discount rates, and conducts open market operations.
How does the Federal Reserve control the money supply?
Through reserve requirements, interest rate controls, and open market operations.
What is the time value of money?
The principle that invested money grows over time by earning interest or returns.
What is a no-load fund?
A mutual fund in which investors pay no commissions when buying or selling.
What is an exchange-traded fund (ETF)?
A bundle of stocks or bonds that can be traded like a stock, tracking an index.
What is the primary securities market?
A market where new stocks and bonds are bought and sold by firms and governments.
What is the Dow Jones Industrial Average (DJIA)?
The oldest and most widely cited market index based on the prices of 30 large-cap firms.
What is the risk-return relationship in investments?
The principle that potential return rises with an increase in risk.
What are secured loans?
Loans backed by collateral, such as equipment or property, which can be seized if defaulted.
What is working capital?
Current assets minus current liabilities, indicating a firm's short-term financial health.
What does a positive working capital indicate?
The ability to cover expenses.
What is an unsecured loan?
A loan that does not require collateral and requires good credit.
What may be required for an unsecured loan?
A compensating balance.