Emotions
consist of patterns of physiological responses and species-typical behaviors/responses of the whole organism, involving physiological arousal, expressive behaviors, and, most importantly, conscious experience resulting from one's interpretations
3 components of emotion
behavioral, autonomic, hormonal
Behavioral
muscular movements that are appropriate to the situation that elicits them
Autonomic
facilitate the behaviors and provide quick mobilization of energy for vigorous movement
Hormonal
Hormonal responses reinforce the autonomic responses
How to measure emotion
self report, behavioral observayion, physiological measures
facial expression
Most important and observed nonverbal communication/ facial expressions can be suppressed but micro expressions are revealing
emotional component
bodily, arousal, expressive behaviors, conscious experiences
autonomic nervous system (ANS)
sympathetic/parasympathetic
sympathetic
arousing, increases bodily functions
Parasympathetic
calming, rest and digest
How does arousal affect performance?
Performance peaks at lower levels of arousal for difficult tasks, and at higher levels for easy or well-learned tasks
James-Lange
emotion occurs when we become aware of our body's response to emotion-inducing stimuli (we observe our heart pounding and feel fear)
Cannon-Bard Theory
physiological response to an emotion-inducing stimulus occurs at the same time as our subjective feeling of the emotion (one does not cause the other)
Schachter-Singer Theory
Our experience of emotion depends on two factors: general arousal and a conscious cognitive label.
Zajonc; LeDoux Theory
Some embodied responses happen instantly, without conscious appraisal.
Lazarus Theory
Cognitive appraisal ("Is it dangerous or not?")—sometimes without ourawareness—defines emotion
basic emotions
Happiness, sadness, fear, disgust, shame, anger, contempt, surprise
social psychology
study of how people think about, influence, and relate to one another
components of social psychology
social thinking, social influence, social relations
correlation between attitudes and behaviors
Attitudes play little or no role in guiding behavior (Wicker, 1969). Attitudes are just verbal habits that only influence what people say.
Power of Individuals
The power of social influence is enormous, but so is the power of the individual.
Attrubution theory
we have a tendency to give causal explanations for someoneʼs behavior•by crediting either the situation or the personʼs disposition
dispositional/personal attributions
Internal or dispositional attributions are based on an individual's perceived stable characteristics - attitudes, personality traits, or abilities
situational attribution
explanations based on the current situation and events
Fundamental Attribution Error
Tendency to overestimate the impact of personal disposition and underestimate the impact of situations in analyzing others' behavior
The actor-observer effect
We make situational attributions for our own behaviors and dispositional ones for the behavior of others
self-serving biases
attributions that we adopt to maximize credit for success and minimize blame for failure
Self-handicapping strategies
intentionally put themselves at a disadvantage to provide an excuse for failure
attitude
belief and feeling that predisposes a person to respond in a particular way to objects, other people, and events
When do attitudes predict behavior?
When outside influences are minimal, attitude is specific to the behavior, we are made aware of our attitude
Foot-in-theDoor phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
cognitive dissonance
-an individual holds contradictory attitudes on an issue
- has exhibited behavior that is inconsistent with an expressed attitude
How does behavior affect attitude in wartime?
When evil behavior occurs we tend to justify it as right
How does behavior affect attitude in peacetime?
Moral action affects moral thinking
Stanford Prison Experiment
Philip Zimbardo's study of the effect of roles on behavior. Participants were randomly assigned to play either prisoners or guards in a mock prison. The study was ended early because of the "guards'" role-induced cruelty.
Conformity
Adjusting one's behavior or thinking to coincide with a group standard.
normative social influence
Influence resulting from a person's desire to gain approval or avoid disapproval
informational social influence
Influence resulting from one's willingness to accept others' opinions about reality
suggestibility
adjusting our behavior or thinking toward some group standard
Asch Study
subjects conformed to group opinion about 1/3 of the time
Conditions that strengthen conformity
1. One is made to feel incompetent or insecure
2. The group has at least 3 people
3. The group is unanimous
4. One admires the group's status and attractiveness
5. One has no prior commitment to a response
6. The group observes one's behavior
7. One's culture strongly encourages respect for a social standard
Obedience
-People comply to social pressures
-How would they respond to outright command
Milgram Experiment
obedience; electrical shocks to incorrect answers; learners were paid actors;80% continued giving shocks after the learner screamed
Why did people continue Milgram Experiment?
•Afraid experimenter would be disappointed/hurt
•Situation was ambiguous & experimenter seemed like a legitumate source to listen to
•Self-justification
Milgram's Conclusion
The most fundamental lesson of our study is that ordinary people, simply doing their jobs, and without any particular hostility on their part, can become agents in a terrible destructive process.
What Is a Group?
•2 or more people
•interact with and influence one another
•perceive one another as "us"
social facilitation
stronger responses on simple or well-learned tasks in the presence of others/worse performances on un-mastered tasks or complex tasks
social loafing
The tendency of an individual in a group to exert less effort toward attaining a common goal than when tested individually
Deindividuation
•the process of losing one's sense of personal identity, which makes it easier to behave in ways inconsistent with one's normal values
•loss of self-awareness
When is deindividuation most likely to occur?
1. Physical anonymity
2. Group size
3. Arousing and distracting activities
group polarization
•Group discussions with like-minded others strengthen members' prevailing beliefs and attitudes
Groupthink
•People are driven by a desire for harmony within a decision-making group, with this desire overriding realistic appraisal of alternatives
•Individual power
The power of the individual and the power of the situation interact
stereotype
A generalized belief about a group of people
stereotype threat
when facing a negative stereotype, the fear that you will be evaluated based on a negative stereotype creates anxiety and lessens performance
prejudice
unjustifiable (usually negative) attitude toward a group (its members)/supported by stereotypes/Works at both conscious and (more) unconscious level
Why does prejudice arise?
•social inequalities
•social divisions
•emotional scapegoating
ingroup
people with whom one shares a common identity
outgroup
perceived as different from one's ingroup
Ingroup bias
tendency to favor one's own group
interpersonal attraction
liking or having the desire for a relationship with another person
factors of interpersonal attraction
-Physical attractiveness
-Proximity: physical or geographical nearness
-Similarity (or complementary)
-Reciprocity of liking: tendency of people to like other people who like them in return
mere exposure effect
repeated exposure to novel stimuli increases their attraction
aggression
Any physical or verbal behavior intended to hurt or destroy
indirect aggression
Attempt to hurt another without obvious face to face contact
direct aggression
Intended to hurt someone in their face
emotional
Hurtful behavior stemming from anger
Instrumental Aggression
Hurting another to accomplish another non aggressive goal
biological influences on aggression
•genetic (twin studies, Y chromosome)
•neural (limbic system-amygdala)
•biochemical (testosterone)
Psychological factors
•dealing with aversive events
•learning aggression is rewarding
•observing models of aggression
•acquiring social scripts
altruism
prosocial behavior that is done with no expectation of reward and may involve the risk of harm to oneself
Reciprocal Altruism
to help others with the understanding that they should in turn help us
bystander effect
the effect that the presence of other people has on the decision to help or not help
diffusion of responsibility
a person fails to take responsibility for action or for inaction because of the presence of other people who are seen to share the responsibility
How can you help increase helping?
Reduce ambiguity/Cry for help/Appoint someone
Kitty Genovese
woman whose murder in front of witnesses led to research on bystander effect
Personality
individual's characteristic pattern of thinking, feeling, and acting.
Perspectives on Personality
psychodynamic, humanistic, trait, social-cognitive
Freud's theory of personality
Psychodynamic theories of personality view behavior as a dynamic interaction between the conscious and unconscious mind
id
a reservoir of unconscious psychic energy that, according to Freud, strives to satisfy basic sexual and aggressive drives. The id operates on the pleasure principle, demanding immediate gratification.
Superego
part of the personality that acts as a moral center
ego
the largely conscious, "executive" part of personality that, according to Freud, mediates among the demands of the id, superego, and reality
conscious (ego)
• Awareness
• Rational
• Goal-directed thoughts
Unconcious (Id)
• Reservoir of unacceptable thoughts, wishes, feelings and memories
• Ugly contents of unconscious are kept hidden by repression
psychosexual stages
the childhood stages of development (oral, anal, phallic, latency, genital) during which, according to Freud, the id's pleasure-seeking energies focus on distinct erogenous zones
Oedipus complex
according to Freud, a boy's sexual desires toward his mother and feelings of jealousy and hatred for the rival father
Electra complex
Conflict during phallic stage in which girls supposedly love their fathers romantically and want to eliminate their mothers as rivals
Repression
banishes anxiety-arousing thoughts, feelings, and memories from consciousness, "motivated forgetting"
Regression
retreats to a more infantile psychosexual stage, "juvenile behavior"
reaction formation
converts thoughts or feelings into opposite ones
Denial
refuses to acknowledge a problem
Projection
disguises own threatening impulses by attributing them to others
Rationalization
offers self-justifying explanations instead of real, more threatening unconscious reasons for actions, "making excuses"
Displacement
diverts sexual/ aggressive impulses toward a more acceptable or less threatening one, "safer outlet"
Sublimation
channels sexual/aggressive energies into socially acceptable behaviors
free association (psychoanalysis)
-leads to painful, embarrassing memories
- once release or reach "catharsis" the patient feels better
dream analysis
interpreting manifest and latent contents of dreams
Alfred Adler
Neo-Freudian; introduced concept of "inferiority complex"
Karen Horney
Neo-Freudian; offered feminist critique of Freud's theory