ORAL COMMUNICATION 11 (COMMUNICATION) 1ST SEM

communication

two-way process where info is exchanged through symbols, signs, and behavior

communicare

latin word meaning "working as one"

verbal communication

using words, most common and familiar way of communication

oral / spoken language

using of spoken words

written language

involves written texts or symbols

visual language

includes signing, symbols, images, and pictures

non-verbal communication

without words, communication through body language and gestures and the like

facial expressions

emotion through a person's face

gestures

motions of a speaker's hands or arms during a speech

paralinguistics

includes tone of the voice, loudness, and pitch

body language / posture

conveys certain information about how an individual feels or thinks about a situation; how you stand while speaking

proxemics

distance between people, personal space

eye gaze

refers to where someone is looking, glance at audience as a speaker

haptics

touch, how you see others interact physically / through contact

appearance

the way that someone or something looks, how you present yourself; includes clothes, hairstyle, choice of color, features, etc.

artifacts

includes uniform or objects that might be associated with you or your profession; can transmit info about your job, interests, status, etc.

jargon

occupational words

euphemism

it is sugar-coating an insulting remark to make it less offensive

stereotype

over-generalization of a certain cultural group that may lead to discrimination or racism

connotation

implied meaning or the emotional association of the word