Communication in Nursing Practice

Vocabulary flashcards covering key communication concepts in nursing.

Communication

A lifelong learning process that maintains effective relationships and meets legal, ethical, and clinical standards of care.

Intrapersonal Communication

Communication that occurs within an individual.

Interpersonal Communication

Communication that takes place between two or more people.

Small-group Communication

Communication that occurs within a small group of people.

Public Communication

Communication that is directed at an audience.

Electronic Communication

Communication using electronic means (e.g., email, social media).

Nonverbal Communication

Communication through body language, facial expressions, and other non-linguistic cues.

Metacommunication

Communication about communication.

Lateral Violence

Harmful workplace behavior exhibited by one nurse to another.

Therapeutic Communication

Communication techniques designed to help patients feel cared for and understood.

Active Listening

Paying close attention to both verbal and nonverbal communication.

Empathy

Understanding and sharing the feelings of another person.

Validation

Recognizing and acknowledging a patient's feelings and concerns.

Self-disclosure

Sharing personal experiences or feelings with a patient.

Nontherapeutic Communication

Communication techniques that can hinder the nurse-patient relationship.

False Reassurance

Providing unfounded comfort or hope.

Sympathy

Feeling sorry for a patient rather than understanding their perspective.

Assertiveness

Expressing one's opinions clearly and respectfully.