Introduction to Business Administration 444: Foundations of Organizational Success

Comprehensive practice questions covering the definitions, history, functions, and key theories of management, including Fayol's principles, Mintzberg's roles, and Katz's skill framework.

How did Frederick Winslow Taylor define management?

Taylor defined management as "the art of knowing what to do, when to do it, and seeing that it is done in the best and cheapest way."

What are the four core functions of management?

The four functions are Planning, Organizing, Directing/Leading, and Controlling.

What is the focus of Classical Management Theory?

Developed during the Industrial Revolution, it focuses on job content, standardization, and division of labor.

Which management theory views organizations as systems of inputs, transformation, outputs, and feedback?

Systems Management Theory.

What is the core concept of the Contingency School of management?

It is an "it all depends" approach that recognizes situational differences.

Who is known as the "Father of Scientific Management"?

Frederick Taylor.

What tool was developed by Henry Gantt for measuring planned and completed work stages?

The Gantt chart, which is a bar graph.

How many principles of management did Henri Fayol develop?

$$14$$

In Fayol's principles, what is the difference between "Unity of Command" and "Unity of Direction"?

Unity of Command means employees report to one supervisor; Unity of Direction means teams with the same objective work under one manager.

What does the Fayol principle of "Scalar Chain" refer to?

A clear hierarchy and chain of command.

According to Henri Fayol, what is "Esprit De Corps"?

The promotion of team spirit and unity.

What did Elton Mayo reveal through the Hawthorne studies?

He revealed that supervisory arrangements and human factors significantly impact productivity, beyond physical conditions.

What theory of motivation is Abraham Maslow known for?

A hierarchy of human needs.

Into how many roles and categories did Henry Mintzberg divide the complexities of management?

Mintzberg identified $10$ roles divided into $3$ categories: Interpersonal, Informational, and Decisional.

What are the three specific roles within Mintzberg's "Interpersonal" category?

Figurehead, Leader, and Liaison.

What are the four roles within Mintzberg's "Decisional" category?

Entrepreneur, Disturbance Handler, Resource Allocator, and Negotiator.

What are the three primary management competencies identified by Robert L. Katz?

Technical Skills, Human Skills, and Conceptual Skills.

According to the framework, which level of management includes Store Managers and Crew Leaders?

Low Level (Supervisory).

Which managerial skills are expected at the Top Level (CEO, CFO, COO)?

Executive coaching, change management, leadership, and delegation & empowerment.

How is the skill "Behavioral Flexibility" defined?

The ability to suit or adapt personal behavior to react objectively rather than subjectively to accomplish organizational goals.

What is the definition of "Self-objectivity" in a managerial context?

The ability to evaluate yourself realistically.