attribution theory
we can attribute someone's behavior to their stable traits (dispositional/internal) or their situations (situational/external)
fundamental attribution error
when analyzing behaviors, the tendency to underestimate the impact of the situation and overestimate the impact of personality traits
attitudes
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
cognitive dissonance theory
the theory that we act to reduce the discomfort we feel when two of our thoughts are inconsistent ex: if you are feeling insecure, act confident and you will start viewing yourself as confident
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness (mostly for unmotivated audience)
central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts (more logical and intelligent audience)
norms
rules for accepted and expected behavior
conformity
adjusting our behavior or thinking to coincide with a group standard
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval -complying/doing what's expected
informational social influence
influence resulting from one's willingness to accept others' opinions about reality -doing something because you believe and accept it -persuaded
obedience to authority
a tendency to comply with instructions from an authority
Miligram's obedience study
obedience was highest when: -person was nearby and legitimate authority figure -research was supported by prestigious institution -victim was depersonalized or at a distance -no role models for defiance
social facilitation
in the presence of others, improved performance on simple or well-learned tasks, and worsened performance on difficult tasks (yerkes-dodson)
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity ex: ku klux klan
group polarization
group discussions with like-minded others strengthen members' prevailing beliefs and attitudes
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
individual power
power of the individual and the power of the situation interact.a small minority that consistently expresses its views may sway the majority.
prejudice
an unjustifiable (and usually negative) attitude toward a group and its members. generally involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action.
stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people
discrimination
unjustifiable negative behavior toward a group and its members
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
ingroup
"Us"—people with whom we share a common identity.
outgroup
"them" - those perceived as different or apart from our ingroup
ingroup bias
the tendency to favor our own group
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame
frustration-aggression principle
the principle that frustration creates anger, which can generate aggression
social scripts
culturally modeled guide for how to act in various situations
genetic influence of aggression
genetic Y chromosome marker, alcohol
neural influences of aggression
aggression is more likely to occur with frontal lobe damage
biochemical influences of aggression
Testosterone linked with irritability, assertiveness, impulsiveness, and low tolerance for frustration; alcohol effect
psychology of attraction
proximity, physical attractiveness, and similarity
mere exposure effect
the tendency for liking to increase with the frequency of exposure
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a love relationship
two-factor theory of emotion
emotions have two ingredients: physical arousal and cognitive appraisal
companionate love
the deep affectionate attachment we feel for those with whom our lives are intertwined
altruism
unselfish regard for the welfare of others
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
socialization norm
social expectation that prescribes how we should behave
reciprocity norm
an expectation that people will help, not hurt, those who have helped them
social-responsibility norm
an expectation that people will help those dependent upon them
social traps
a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
self-fulfilling prophecies
a belief that leads to its own fulfillment
superordinate goals
shared goals that override differences among people and require their cooperation
personality
our characteristic pattern of thinking, feeling, and acting
Frued's psychoanalytic theory
childhood sexuality and unconscious motivations influence personality
psychodynamic theories
human behavior is the dynamic interaction between unconscious and conscious minds
free association
in psychoanalysis, a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassing (Freud used this)
id, ego, superego
Frued's personality structure
id
the unconscious portion of personality that contains basic impulses and urges; survive, reproduce, aggress; operates on the pleasure principle, seeks immediate gratification
ego
the conscious, "executive" part of personality; operates on the reality principle, satisfying the id's impulses to bring long-term pleasure; contains perceptions, thoughts, judgements, and memories
superego
the partly conscious part of personality that represents internalized ideals and provides standards for judgment (the conscience) and for future aspirations; strives for perfection
psychosexual stages
the childhood stages of development (oral, anal, phallic, latency, genital) during which the id's pleasure-seeking energies focus on distinct erogenous zones
oral
0-18 months, pleasure centers on the mouth; sucking, biting, cfhewing
anal
18-36 months, pleasure focuses on bowel and bladder elimination; coping with demands for control
phallic
3-6 years, pleasure zone of the genitals; coping with incestuous sexual feelings.
latency
6 years-puberty, dormant sexual feelings
genital
puberty on, maturation of sexual interactions
Oedipus complex
according to Freud, a boy's sexual desires toward his mother and feelings of jealousy and hatred for the rival father
identification
the process by which, according to Freud, children incorporate their parents' values into their developing superegos
fixate
according to Freud, a lingering focus of pleasure-seeking energies at an earlier psychosexual stage, in which conflicts were unresolved
defense mechanisms
in psychoanalytic theory, the ego's protective methods of reducing anxiety by unconsciously distorting reality
repression
in psychoanalytic theory, the basic defense mechanism that banishes from consciousness anxiety-arousing thoughts, feelings, and memories; underlies all defense mechanisms
regression
retreating to an earlier psychosexual stage, where some psychic energy remains fixated ex: boy reverts back to oral comfort of thumb sucking on the first day of school
reaction formation
switching unacceptable impulses into their opposites ex: someone's thats angry, acting overly happy
projection
disguising one's own threatening impulses by attributing them to others ex: liar thinking everyone else is lying
rationalization
offering self-justifying explanations in place of the real, more threatening unconscious reasons for one's actions ex: alcoholic saying their just a social drinker
displacement
shifting sexual or aggressive impulses toward a more acceptable or less threatening object or person ex: girl kicks a dog after being put in time out
denial
refusing to believe or even perceive painful realities ex: denying evidence of someone
collective unconscious
Jung's theory that we all share an inherited memory that contains our culture's most basic elements
terror management theory
a theory of death-related anxiety; explores people's emotional and behavioral responses to reminders of their impending death
projective test
tests ask test-takers to respond to an ambiguous image by describing it or telling a story about it
humanistic theory
view personality with a focus on the potential for healthy personal growth
trait theory
A theory of personality that focuses on identifying, describing, and measuring individual differences in behavioral predispositions; uses personality inventories
person-centered perspective
people are basically good, and given the right environment their personality will develop fully and normally; characteristics of a growth-promoting environment include genuineness, acceptance, and empathy
unconditional positive regard
according to Rogers, an attitude of total acceptance toward another person
self-concept
all our thoughts and feelings about ourselves, in answer to the question, "Who am I?"
low
brain-activity scans of extraverts indicate that they seek stimulation because normal brain arousal is relatively _____
introverts
_______ seek low levels of stimulation from their environment
extraversion-introversion and emotional stability-instability
two personality dimensions
big five factors
five factors that describe a personality; openness, conscientiousness, extraversion, agreeableness, neuroticism
social-cognitive perspective
views behavior as influenced by the interaction between people's traits (including their thinking) and their social context. emphasizes the interaction of people with their environment
reciprocal determinism
the interacting influences of behavior, internal cognition, and environment; different people choose different environments and personalities shape how people interpret and react to events
spotlight effect
overestimating others' noticing and evaluating our appearance, performance, and blunders
self-esteem
one's feelings of high or low self-worth
self-efficacy
one's sense of competence and effectiveness
self-serving bias
a readiness to perceive oneself favorably; people accept more responsibility for good deeds rather than bad
narcissism
excessive self-love and self-absorption
defensive self-esteem
fragile; focuses on sustaining itself, which makes failures and criticism feel threatening
secure self-esteem
less fragile, less contingent on external evaluations, and more likely to achieve a greater quality of life
psychological disorder
disturbance in a person's cognition, emotion regulation, or behavior
medical model
the concept that diseases, in this case psychological disorders, have physical causes that can be diagnosed, treated, and, in most cases, cured, often through treatment in a hospital.
DSM-5
describes disorders and estimates their occurrence
phobias; major depressive disorder
the symptoms of _______ appear around age 10, ___________ tends to appear around age 25.
anxiety disorders
distressing, persistent anxiety or dysfunctional anxiety-reducing behaviors
generalized anxiety disorder
an anxiety disorder in which a person is continually tense, apprehensive, and in a state of autonomic nervous system arousal
panic disorder
an anxiety disorder that consists of sudden, overwhelming attacks of terror