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Brand
A name, term, design, symbol, or other feature that identifies one seller’s product as distinct from those of other sellers
Brand name
The part of a brand that can be spoken, including letters, words, and numbers
Brand mark
The part of a brand that is not made up of words, such as a symbol or design
Trademark
A legal designation of exclusive use of a brand
Trade name
The full legal name of an organization
Values of branding to buyers
Identifies specific products
Reduces purchase time
Provides a form of self-expression
Helps evaluate quality
Values of branding to sellers
Identifies the firm’s products
Makes repeat purchasing easier
Assists in new product introduction
Assists in promotional efforts
Fosters brand loyalty
Cultural branding
A term that been used to explain how a brand conveys a powerful myth that consumers find useful in cementing their identifies
Brand loyalty
A customer’s favorable attitude toward a specific brand
Degrees of brand loyalty
Brand Recognition
Brand Preference
Brand Insistence
Brand recognition
Buyer is aware that the brand exists and considers it as an alternative if the preferred brand unavailable
Brand preference
Buyer prefers the product over competitive offerings and will purchase if available
Brand insistence
Product is strongly preferred; buyer will accept no substitute
Brand equity
The marketing and financial value associated with a brand’s strength in a market
Elements of brand equity
Brand-name awareness
Brand loyalty
Perceived brand quality
Brand associations
Types of brands
Manufacturer brands
Private distributor brands
Generics
Manufacturer brands
Initiated by producers to ensure that producers are identified with their products at the point of purchase
Private distributor brands
Initiated and owned by a reseller; manufacturers are not identified
Generics
Indicate only the product category and do not include the company name or other identifying terms; usually sold at lower prices
Selecting a brand name for a product
Be easy for customers to say, spell, and recall
Indicate the product’s major benefits and product’s use
Be distinctive
Be designed so that it can be used and recognized in all types of media
Brand names for services
Usually the same as the company name
Must be flexible enough to encompass a variety of services
Symbols are often used with a brand name to make the brand distinctive
Protecting a brand
Some brands are more easily infringed upon because of their designs
A company must make sure that its brand does not infringe on any existing brands
Generic names are not protected
What types of products are most commonly counterfeited?
Mass market products or products with high profitability (high fashion and electronics)
Branding strategies
Individual branding
Family branding
Brand extension
Individual branding
Each product is given a different name product category
Family branding
All of the firm’s products are branded with the same name or part of the name
Brand extension
An organization uses one of its existing brands to brand a new product in a different product category
Co-branding
Using two or more brands on one product
Brand licensing
An agreement in which a company permits another organization to use its brand on other products for a licensing fee
Packaging
The development of a container and a graphic design for a product
Functions of packaging
• Protect the product and maintain its functional form
• Provide customer convenience
• Promote the product’s features and uses
• Communicate quality through symbols
Packaging considerations
Cost
Tamper resistance
FDA packaging regulations
Consistency with other package designs
Promotion role
Meet reseller needs
Environmentally responsible
Ways to use packaging strategically
Altering the package
Secondary-use packaging
Category-consistent packaging
Innovate packaging
Multiple packaging
Handling-improved packaging
Altering the package
Update style, highlight new product features, & new packaging materials
Secondary-use packaging
Reused for purposes other than its initial function & can add to the perception of value
Category-consistent packaging
Product is packaged in line with a particular category & traditional designs or colors are used
Innovate packaging
Unique features are used to make a product distinctive & uniquely shaped packages can attract attention
Multiple packaging
May increase demand because it increases amount of product available at point of consumption & may take products easier to handle and store
Handling-improved packaging
Changing the outer carton, special bundling, shrink wrap, easier in the distribution channel, & may help the product to proceed more easily through automated warehousing systems
Criticisms of packaging
Functional issues
Packaging costs
Safety issues
Deceptive packaging
Labeling
Used for identification, promotional, informational, and legal purposes