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from the cram packet
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Social Psychology
how we think about,influence, and relate to others
Attributions
how ppl explain behv & mental processes of themselves & others
Dispositional attribution
person’s internal qualities –personality
Situational attribution
external circumstances
Attribution theory
we explain behaviors by crediting the situation or the person’s internal disposition (personality)
Fundamental attribution error
Tendency to blame a person’s disposition (personality) and not consider the situation (that guy cut me off b/c he’s a jerk – not that his wife could be in labor)
Actor-observer bias
when its others – blame the person, when its you, blame the situation
Self-serving bias
self only – our successes are bc we’re awesome, our failures are someone else’s fault
Self-fulfilling prophecy
a belief that leads to its own fulfillment (I expect you all to pass, you know this, you study – fulfilling my prophecy)
Social comparison
we evaluate ourselves based on comparisons to society and social circles
Upward comparison
compare to ppl you think are better than you (I want to be like them)
Downward comparison
compare to someone you think is worse off than you (at least I don’t have it as bad as them)
Relative deprivation
judge what we are lacking relative to other
Explanatory Style
how ppl explain good and bad events in their lives and others – either optimistic (pos) or pessimistic (neg)
External locus of control
chance / outside forces control your fate
Internal locus
control your own fate
Mere exposure effect
repeated exposure to novel stimuli increases liking of them (the more time you spend around something the more you like it)
Stereotype
generalized concept about a group (a label), reduces cognitive load (mental effort) when making decisions, usually the basis of prejudice and discrimination
Prejudice
neg. reaction towards a person/group w/o any advance experience w/ that group (a belief / emotion)
Discrimination
different treatment of a person/ group than how you would treat others (a behavior)
Implicit attitudes
unconscious bias –leads to ingroup bias
Ingroup bias
tendency to favor our own group
Ethnocentrism
tendency to see your own group as more important than others
Outgroup homogeneity bias
perception that out-group members are similar, while the in-group members are diverse
Just-world phenomenon
tendency for ppl to believe that the world is just and therefore ppl get what they deserve (homeless ppl)
Belief perseverance
stick to your original belief even when given evidence to disprove it
Cognitive dissonance
two opposing thoughts conflict w/ each other, causing discomfort (dissonance), which makes us find ways to justify the situation (cult that was going to be abducted by aliens, smokers)
Social norms
define expectations & roles for individuals and social situations
Social influence theory
ppls thoughts and actions are influenced by others
Normative social influence
we conform to gain approval or to not stand out from the group (be part of the norm)
Informational social influence
we conform to others b/c we think their opinions must be right (change answers to math hw)
Elaboration likelihood model
2 ways to persuade
Central route to persuasion
change people’s attitudes through logical arguments and explanations. Leads to long term behavior change
Peripheral route to persuasion
change people’s attitudes through incidental cues (like a speaker’s attractiveness). Can also use emotional appeals. Leads to temporary behavior changes.
Halo effect
overall impression of a person / thing is influenced by a single pos. trait or characteristics
Foot in the door phenomenon
complying w/ a small request then leads to going along w/ a larger request (can I have $5? Yes. Now can I have $25?)
Door in the face phenomenon
a large request to a small request (can I have $100? Heck no! How about $20? Okay)
Conformity
change in a person's behv to more closely match the group classic experiment – showed lines of different lengths, confederates gave wrong answers to see if others would go along w/ it
Obedience
complying w/ an order or command - classic experiment
Collectivistic
encourages social and group ties (more conformity / obedience)
Individualistic
Encourages individuality (less conform / obedience)
Group polarization
the more time spent w/ a group the stronger their thoughts /opinions will become(must have same opinion already)
group think
desire for harmony in a group which leads everyone to go along with the same thinking, ignoring other possibilities
bystander effect(diffusion of responsibility)
the more people around the less likely we are to help someone in need - darley and latane (kitty genovese)
Deindividuation
loss of self awareness and self restraint occurring in a group situation that foster arousal and anonymity (mob mentality)
social loafing
tendency for people in a group to exert less effort when pooling their effort together
social facilitation
perform better on simple or well learned tasks in the presence of others
false consensus effect
we overestimate the degree to which everyone else thinks / acts the way we do
superordinate goals
two or more groups work together to achieve a common goal, achieves cohesiveness
social trap
ppl put their own needs before the group needs, results in bad outcome (choose 5 or 15 demo)
Industrial / Organizational Psych
psych of work – best practices, relationships in the workplace or w/ company, how you feel about job (burnout)
Altruism (prosocial behavior)
unselfish interest in helping other ppl – happens bs of social reciprocity norm, social responsibility norm, & gain social approval
Social reciprocity
we give so we can get (help me and I’ll help you)
Social responsibility norm
act in ways that benefit the community (moral sense of good)
Stanford Prison Experiment (Zimbardo)
classic “experiment” where individuals were assigned to be guards / prisoners. w/in days they took on their roles and went too far. Highly unethical.
Psychodynamic explanation
personality is largely unconscious, and shaped from early childhood experiences
id
our hidden true wants and desires (devil on your shoulder)
superego
our moral conscious (angel on your shoulder)
ego
part of the mind / personality that deals w/ every day reality – what ppl see – mediates bw the id and superego (its you!)
Defense mechanisms
egos attempt to protect your from threats
Repression
push memories back into the unconscious mind (sexual abuse is too traumatic to deal w/ so you repress it)
Regression
go into an earlier development period in the face of stress (during exam week you start to suck your thumb)
Denial
refuse to acknowledge reality (refuse to believe you have cancer)
Rationalization
justify something happening (don’t get into your college – justify it was a crap college anyway)
Displacement
take feelings out on something else (can’t tell at teacher, go home and yell at the dog)
Projection
attribute personal shortcomings & faults on to others (man who wants to have an affair accuses his wife of one)
Reaction formation
transform unacceptable motive into his opposite (insecure about masculinity becomes extra aggressive)
Sublimation
replace unacceptable impulse w/ a socially acceptable one (person who likes fighting becomes professional kickboxer)
Projective Tests
ambiguous stimuli shown to “reveal your unconscious” – inkblots and thematic apperception tests. Highly subjective, not considered reliability or valid
Traits
enduring personality characteristics, people can be described by these – have strong or weak tendencies. They are stable, genetic, and predict other attributes.
BIG FIVE personality
(acronym OCEAN) You vary on each of these Openness→ high levels = imaginative, independent, like variety; low = not open to change Conscientiousness→ high levels = organized, careful, disciplined; low = disorganized and messy Extraversion→ high levels = sociable, likes being center of attention, meeting new ppl- (opposite is introversion) Agreeableness→ high levels = soft hearted, trusting, helpful; low levels = suspicious, not a team player Neuroticism (emotional stability)→ high levels = mood swings, easy to stress; low = emotional stable, handles stress
factor analysis
statistical procedure used to identify similar components
self-actualization
fulfilling your full potential as person – self-actualized ppl are self aware, caring, spontaneous, open, secure
unconditional positive regard
attitude of acceptance regardless of circumstances
Social-cognitive explanation
Behavior is a complex interaction of inner process and environmental influence – which influences personality
Reciprocal determinism
interaction of behavior, cognitions, and environment make up you.
Self-efficacy
belief that one can succeed, so you ensure you do through actions - this influences your self-concept
Self-concept
how you view yourself in relation to others – which influences your triangle and self-efficacy
Instinct theory
innate, fixed patterns in response to stimuli (nest building, mating) (explains animal motivation)
Drive reduction
physiological need creates aroused tension (drive) that motivates you to satisfy the need (driven by homeostasis
Approach approach conflict
win – win situation; conflict is which win you have to choose (you can eat out at ONE of your two favorite restaurants – you can only choose one though)
Approach avoidance conflict
win – lose situation; outcome has positive and negative aspects – conflict is you having todeal with it
Avoidance avoidance conflict
lose – lose; both outcomes are bad but you have to choose one (clean your room or do your homework)
Self-determination theory
motivated intrinsically or extrinsically
Intrinsic motivation
inner motivation – you do it b/c you like itoExtrinsic motivation
Incentive theory
driven by external rewards (extrinsic motivation)
Arousal theory
sometimes we’re driven to increase arousal through curiosity,experimentation, thrill seeking – 2 associated theories
Yerkes Dodson Law
humans seek optimum levels of arousal –easier tasks requires more arousal, harder tasks need less. Best is moderate levels
Sensation Seeking Theory
need a varied amount of novel (new) experiences to be happy, so we seek it out– 4 types
Experience seeking
(desire to try new things)Thrill / adventure seeking
Disinhibition
like things that result in loss of self-control (drugs, alcohol)
Boredom susceptibility
inability to tolerate repetition (constantly seek change)
Leptin
stop eating.. you’re full!
Ghrelin
start eating.. you’re hungry!
Environmental cues
time of day, social gatherings, etc
(Psych of hunger) Memory
amnesia patients don’t remember when they ate, so they’ll eat again
amygdala
(fast route – simultaneous processing) (gut reaction to a cockroach) – some stimuli have to be thought about first and hence goto the frontal lobe (long route – label before) (first date jitters)
Facial feedback hypothesis
being forced to smile will make you happier (cartoon study with pen in mouth) – supports physio exp. Before the label – replication of this is mixed
Broaden and build theory
everyday pos. emotions broaden awareness, which builds skills and resilience over time, leading to better well-being
Universal emotions
there are SIX universal emotions (happiness, anger, sadness, surprise, disgust, feat) seen across ALL cultures