Communication Applications CBE Study Guide Flashcards

Vocabulary flashcards based on the University of Texas at Austin UT High School Communication Applications CBE Study Guide.

Communication Applications Exam Structure

A 3-hour exam consisting of 25 multiple-choice questions worth 1 point each and 13 short answer/essay questions worth 75 points, totaling 100 points.

Examinee’s Certification

A statement that must be signed before the exam is administered, agreeing to take the exam in accordance with scholastic honesty rules.

Scholastic Dishonesty

Serious academic violations including copying, using unauthorized materials or proctors, collaborating without authorization, or substituting for another person in taking a test.

Topic 1: The Communication Process

Relates to knowledge of effective use of verbal and nonverbal language, listening skills, and cultural awareness.

Interference

The noise we hear during a conversation that confuses the message.

Four Dimensions of Communication

The styles identified as supportive, emotive, director, and reflective.

Topic 2: Ethical Communication

Relates to knowledge of ethical theories and social responsibilities of ethical communicators.

Utilitarianism

A philosophy stating that the consequences of an action make that action either moral or immoral.

Topic 3: Interpersonal Communication

Relates to knowledge of relational levels of communication and the importance of appropriate communication behaviors in these relationships.

Integration Stage

A phase in a relationship development described as when the relationship receives a label.

Competing Style

A style used in dealing with conflict where the individual is competitive.

Topic 4: Group Communication

Relates to knowledge of group roles, types of leadership, and group dynamics.

Competing Work Style

A management style in which a person puts their interests first and others last.

Monroe’s Motivated Sequence

A five-step organizational pattern consisting of attention, need, satisfaction, visualization, and action.

Topic 5: Interviews and Presentations

Relates to knowledge of effective communication skills for interviews and proper presentations, including persuasive and informative speeches.

Closing Stage (Interview)

The phase of an interview process where it is important to ask relevant questions of the potential employer and give sincere thanks for their time.

Four Primary Styles of Speech Delivery

The classification of speech methods as manuscript, memorized, impromptu, and extemporaneous.

Purposes of Persuasive Thesis Statements

Objectives used to reinforce attitudes/values/beliefs, inoculate against counter-persuasion, change existing attitudes/values/beliefs, or encourage audience action.

Outline for a Persuasive Speech

A structure including an Attention getter/Thesis, at least three Main Ideas, a Transition Statement, and a Three-step Review with Action Step.