4.2 Problem Solving and Decision-Making

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23 Terms

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Mental Set

Tendency to approach similar problems in the same way.

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Functional Fixedness

The inability to consider how to use an object in a nontraditional manner.

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Trial-and-Error

Problem-solving method of trying things until something work.

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Algorithms

Formula or procedure for solving a certain type of problem.

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Deductive Reasoning

Top-down reasoning which starts from a set of general rules and draws conclusions from the information given. An example includes a logic puzzle.

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Inductive Reasoning

Bottom-up reasoning which seeks to create a theory via generalization. Starts with specific instances and then draws conclusions from them.

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Heuristics

Simplified principles used to make decisions, colloquially called "rules of thumb".

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Availability Heuristic

Used when we try to decide how likely something is. We make those decisions based on how easily similar instances can be imagined.

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Representativeness Heuristic

Involves categorizing items on the basis of whether they fit the prototypical, stereotypical, or representative image of the category. Such as flipping a coin heads ten times and then neglecting that the actual probability is still fifty percent for the next flip.

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Base Rate Fallacy

Using prototypical or stereotypical factors while ignoring the numerical information.

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Disconfirmation Principle

If a solution to a problem fails during testing, it should be discarded. However, the presence of a confirmation bias may prevent someone from doing so.

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Confirmation Bias

The tendency to focus on information that fits an individual's belief.

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Overconfidence

The tendency to believe that one's decisions, knowledge, and beliefs are infallible.

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Belief Perseverance

The inability to reject a particular belief despite clear evidence to the contrary.

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Intuition

Refers to the ability to act on perceptions that may not be supported by available evidence. What the person does "feels correct" to them.

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Recognition-Primed Decision Model

A doctor is able to sort through a lot of information in order to identify a pattern. With practice and experience, it becomes accessible without awareness.

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Emotion

The subjective experience of a person in a certain situation.

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Howard Gardner

Created the theory of multiple intelligences.

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Multiple Intelligences

Seven defined types of intelligence including linguistic, logical-mathematical, musical, visual-spatial, bodily-kinesthetic, interpersonal, and intrapersonal.

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Linguistic, Logical-Mathematical, Musical, Visual-Spatial, Bodily-Kinesthetic, Interpersonal, Intrapersonal

The seven categories of the multiple intelligences.

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Spearman's G Factor

General intelligence factor. Based on the fact that performance on different cognitive tasks is positively correlated, indicating an underlying factor or variable is playing a role.

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Alfred Binet

Pioneered IQ tests.

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Stanford-Binet IQ Test

IQ = 100 * (Mental age/age)