Parrish Hare Interview

Tell me about yourself?

• 6 years PM experience

• Cross-functional + customer-facing

• Baresque

  • PM + Quality Control/Nonconformance

  • All clients

  • Other PMs

  • Engineering / Product Development

  • Sales / Production / Shipping

• Problem-solving

  • Customer/product issues

  • Find root cause

  • Get right people involved

  • Solution + follow-through

• Look Walls & Interiors

  • 150+ commercial/residential projects

  • Customers / vendors

  • Budgets / deadlines

  • Multiple projects

• Strengths

  • Problem-solving

  • Communication

  • Cross-functional teamwork

  • Keeping things moving

• Why Parrish Hare

  • Technical + manufacturing environment

  • Interested in engineered parts

  • Work with Engineering + Production

  • Learn + grow

  • Bring existing PM/quality experience to the team

Why do you want to work for Parrish Hare?

• Good next step

  • PM + problem-solving + quality

• Mission stood out

  • “Seek solutions for clients”

  • Team of experts

  • “Our goals are your business’ goals”

• Create solutions, not just sell products L

  LinkedIn+1

• Why it connects to me

  • Clients

  • PMs

  • Engineering / PD

  • Sales / Production / Shipping

  • Find issue → solution → follow-through

• What I know about PH

  • Large independent electrical supplier

  • 4 Texas locations

  • Manufacturer relationships

  • Global supply chain

  • Technical experts / engineers

• What I bring

  • 6 years PM

  • Quality / nonconformance

  • Customer issues

  • Cross-functional

  • Timelines / stakeholders

• What I want

  • Learn engineered parts

  • Grow technically

  • Grow as PM

  • Be part of a solution-focused team

Why are you looking to leave BSQ?

• Enjoyed Baresque

• Learned a lot / different areas

• Built Nonconformance department

  • SOPs

  • Processes

  • Cross-functional

• Realized I enjoy:

  • Improving processes

  • Problem-solving

  • Working with teams

• Ready for next challenge

• More responsibility

• Learn + grow

• Positive move, not running away

What do you know about Parrish Hare?

• Major independent electrical distributor

• Strong DFW presence

• Manufacturer relationships

  • Schneider Electric

• Specified products

  • Accuracy

  • Details

  • Timing

  • High impact if something is missed

• Custom kitting + carting

  • Pre-stage materials

  • Easier installation

  • Job-site efficiency

  • Save contractor time/labor

• What I like

  • Quality

  • Technical products

  • Customer solutions

  • Project coordination

• What I bring

  • PM

  • Quality

  • Cross-functional experience

  • Architectural/interior materials background

Tell me about a problem?

S — Situation

• Defective embossed panel

• Arrived Canada

• Client on tight timeline

T — Task

• Find cause

• Keep client on schedule

• Avoid major cost

A — Action

• Asked client for details

• Investigated:

  • WSD

  • Cut file

  • Proofs

  • Production

• Found mold defect

• New mold from Australia

• Worked with Design → modifications

• Tested warehouse panel → field fix worked

• Offered discount

R — Result

• Client stayed on schedule

• Immediate + permanent solution

• Avoided $ thousands in replacement/shipping

• Root cause addressed

• Prevented repeat issue

How do you handle multiple projects?

• 150+ projects — Look Walls

• Baresque

  • Own projects

  • Clients

  • PMs

  • Engineering/PD

  • Sales/Production/Shipping

• My system

  • Spreadsheet

  • Formulas

  • Track deadlines + action items

  • Filter by priority/need

• Prioritize

  • Deadline

  • Customer impact

  • Risk

• Communicate early

  • Flag issues

  • Align teams

  • Prevent surprises

How do you handle upset customer?

LISTEN → UNDERSTAND → OWN → COMMUNICATE → FOLLOW UP

• Don’t get defensive

• Let them explain

• Understand real frustration

• Focus on realistic solution

• Take ownership

• No vague “looking into it”

• Give:

  • Next step

  • Timeline

  • Follow-up

• Keep customer informed

How do you work with different Teams?

ALIGN → COMMUNICATE → FOLLOW UP → DELIVER

• Baresque:

  • Clients

  • PMs

  • Engineering / PD

  • Sales

  • Production

  • Shipping

• Everyone has different priorities

• Be clear:

  • What I need

  • Why I need it

  • When I need it

• If stuck → follow up

• Understand what's blocking progress

• Keep everyone aligned

• Track action items

• Respect everyone's priorities

You don’t have an engineering background. How will you handle that?

LEARNING CURVE → ASK QUESTIONS → UNDERSTAND → COORDINATE

• No engineering background → okay with learning curve

• Enjoy learning products + processes

• Don't need to know more than engineers 😂

• Need to:

  • Ask good questions

  • Understand requirements

  • Recognize when something is off

  • Connect the right people

• Already do this at Baresque

  • Quality / nonconformance

  • Engineering / PD

  • Investigate issues

  • Find solutions

  • Coordinate teams

What is your biggest strengths?

BIGGEST STRENGTH → KEEP THINGS MOVING

• Organized

• Problem-solver

• Manage multiple priorities

• Unexpected issues → comfortable

• Baresque:

  • Customer/product issues

  • Root cause

  • Coordinate teams

  • Follow-through

• Don’t let issues sit

• Communication:

  • Customers

  • Sales

  • Production

  • Shipping

  • Engineering/PD

  • PMs

• Adjust communication to audience

• Details + big picture

What is your biggest weakness?

WEAKNESS → TRY TO DO TOO MUCH MYSELF

• Earlier career:

  • Figure it out myself

  • Didn’t want to bother others

  • Wanted to handle things independently

• What I learned:

  • Right person = faster solution

  • Especially technical issues / timelines

• What I do now:

  • Assess the issue

  • Know when to bring in SME/team

  • Collaborate earlier

  • Still understand the problem