speech communication ( characteristics of different cultures

non verbal communication

is the process of using messages other than words to create meaning with others

repeating

occurs when the same messages is sent verbally and nonverbally

emphasising is

the use of nonverbal cues to strengthen your message

completing

is different form repeating in that it goes beyond duplicating the message on two channels

contradicting

occurs when your verbal and nonverbal messages conflict

substituting

occurs when nonverbal codes are used instead of verbal codes

regulating

occurs when nonverbal codes are used to monitor and control interactions with others non

nonverbal codes are

messages consisting of symbols that are not words, including non word vocalisations

kinesics

the study of bodily movements, (posture, gestures,facial expressions

emblems are

nonverbal movements that substitute for words and phrases

illustrators are

nonverbal movements that accompany or reinforce verbal messages

affect displays are

nonverbal movements of the face and body used to show emotion

regulators are

non verbal movements that control the flow or pace of communication

adaptors are

nonverbal movements that usually involve the unintended touchingf of our bodies or manipulations of a body artifact that serves some physical or psychological needs

social media listening

organization monitors and responds messages

emphatic listening

attempting to understand the perspective of another person

critical listening

challenge speaker by evaluating accuracy, meaning, utility

listening for enjoyment

relaxing, fun or emotionally stimulating

selective attention

sustain focus on important things and ignore others

automctic attention

instictintivve focus to important things

sapir warf theory

The idea of linguistic relativity, also known as the Sapir–Whorf hypothesis, the Whorf hypothesis, or Whorfianism, is a principle suggesting that the structure of a language influences its speakers' worldview or cognition, and thus individuals' languages determine or shape their perceptions of the world.

working memory

part of shorter memory that assigns meaning to what we hear

factual distractions

focusing on detail that miss the main point

semantic distractions

over responding to emotions

perceptual constancy

ideas that past experiences lead us to see the world in a particular senses

semantics

linguistic and syntax

interpersonal

more people 2 or more

deceptive communications

making someone believe things that are untrue

compliance gaining

perform and manipulate someone into doing something

dominant culture

wh

The dominant culture refers to the group or groups within a society that hold the most power and influence in social structures. They often shape the norms, values, and beliefs of the larger society.

odominandt culture is determined who has power

Power distance index

The power distance index is defined as “the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally”.

Individualism vs. collectivism

This index explores the “degree to which people in a society are integrated into groups”.

small group communication

interaction among 3-9 people

reward power

ability to give followers what they need

punishment power

withhold from followers what they want and need

referent power

on others admiration and respect

laisses faire leaders

no initiative in structuring a discussions

autocratic leaders

strict control over their group