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4 principles
Express empathy
Develop discrepancy
Roll with resistance
Support self-efficacy
Fundamental approaches
Collaboration (vs confrontation)
Evocation of goals and values toward change (vs education)
Autonomy (vs authority)
Express empathy
Relate to client without judgement criticism or blame
Express that change is difficult and that ambivalence to change is a normal part of the process
Reflective listening
Respect and acceptance
Develop discrepancy
Bring attention to the discrepancy between the present behavior and the person‘s goals/values
Achieved by having the client convey their own perspective on the behavior
Used to identify the pros and cons of both changing and not changing current behavior
Roll with resistance
Avoid argument and do not oppose the clients resistance
When the client expresses reluctance to change acknowledge ambivalence
Point out that the OT will not force the client to do anything. It is up to the client to decide what will be accepted/rejected in regard to change
Bring the problem back to the client in the form of a question (for example “how would you describe the problem and how could you make things different?”)
Support self efficacy
Self efficacy is necessary for a client to believe they can make a change
OT should express belief that the client has the potential to be successful
Explain to the client that they must make the change the OT cannot make the change for the client, but is there to support and help